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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Johnny is right,<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>It is simple to detect, <o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>In the 7961, check the network setting and check the IP address
of the DHCP server as well the TFTP servers IP address. Reset the phone and
check during the reset process which is taking the most time, the DHCP or the
TFP loading on the phone. From there you could start to troubleshoot.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Bell MT","serif";
color:navy'>Walter Ocampo</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Bell MT","serif";
color:navy'>System Network Analyst</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Bell MT","serif";
color:navy'>Office of Information Technology</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Bell MT","serif";
color:navy'>540 S.E 3rd. Ave, Suite 300</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Bell MT","serif";
color:navy'>Fort Lauderdale, FL 33301</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Bell MT","serif";
color:navy'>(954) 357 8041&nbsp;Cell (954) 632 8228</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Bell MT","serif";
color:navy'><a href="mailto:wocampo@broward.org">wocampo@broward.org</a></span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Johnny Crothers (c)<br>
<b>Sent:</b> Thursday, August 23, 2007 9:54 AM<br>
<b>To:</b> CarlosOrtiz@bayviewfinancial.com; Socarras, Luis<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] 7961 long reset<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Is it just your phone? Are all phones on the same switch?</span><span
lang=EN-GB><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>&nbsp;</span><span lang=EN-GB><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Which step is taking the longest? </span><span lang=EN-GB><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>&nbsp;</span><span lang=EN-GB><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>It might be there is some sort of network problem, maybe delays in
DHCP or TFTP?</span><span lang=EN-GB><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>&nbsp;</span><span lang=EN-GB><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>You might need to sniff the traffic and see what problems there
are.</span><span lang=EN-GB><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>&nbsp;</span><span lang=EN-GB><o:p></o:p></span></p>

<div>

<p class=MsoNormal><span lang=EN-GB style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:navy'>Johnny Crothers</span><span lang=EN-GB><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:navy'>IPT Specialist</span><span lang=EN-GB><o:p></o:p></span></p>

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<hr size=2 width="100%" align=center>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>CarlosOrtiz@bayviewfinancial.com<br>
<b>Sent:</b> 23 August 2007 14:22<br>
<b>To:</b> Socarras, Luis<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] 7961 long reset</span><span lang=EN-GB><o:p></o:p></span></p>

</div>

<p class=MsoNormal><span lang=EN-GB>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-GB><br>
</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Just
my phone. &nbsp;I am updating the CSS of the line which causes the phone to
reset. &nbsp;I don't remember it taking this long even when I first installed
the phone. &nbsp;I just reset it and it took 1 minute to come back.
&nbsp;Anyone seen this before?</span><span lang=EN-GB> <br>
<br>
</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'>&nbsp;
</span><span lang=EN-GB><o:p></o:p></span></p>

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  <p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>&quot;Socarras,
  Luis&quot; &lt;LSOCARRAS@broward.org&gt;</span></b><span style='font-size:
  7.5pt;font-family:"Arial","sans-serif"'> </span><o:p></o:p></p>
  <p><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>08/23/2007
  08:53 AM</span> <o:p></o:p></p>
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    <p class=MsoNormal align=right style='text-align:right'><span
    style='font-size:7.5pt;font-family:"Arial","sans-serif"'>To</span><o:p></o:p></p>
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    <p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>&lt;CarlosOrtiz@bayviewfinancial.com&gt;</span>
    <o:p></o:p></p>
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    <td valign=top style='padding:.75pt .75pt .75pt .75pt'>
    <p class=MsoNormal align=right style='text-align:right'><span
    style='font-size:7.5pt;font-family:"Arial","sans-serif"'>cc</span><o:p></o:p></p>
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    <p class=MsoNormal>&nbsp;<o:p></o:p></p>
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    <p class=MsoNormal align=right style='text-align:right'><span
    style='font-size:7.5pt;font-family:"Arial","sans-serif"'>Subject</span><o:p></o:p></p>
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    <td valign=top style='padding:.75pt .75pt .75pt .75pt'>
    <p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>RE:
    [cisco-voip] 7961 long reset</span><o:p></o:p></p>
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    <p class=MsoNormal>&nbsp;<o:p></o:p></p>
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    <p class=MsoNormal>&nbsp;<o:p></o:p></p>
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<p class=MsoNormal><span lang=EN-GB><br>
<br>
<br>
</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Our load file is SCCP41.8-2-1S. &nbsp;When you say a delay of about
a minute, are you resetting one phone at a time or are you selecting a group
from the results of a search on the Find and List Phone Page. &nbsp;</span><span
lang=EN-GB> <br>
</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>&nbsp;</span><span lang=EN-GB> <br>
</span><b><span lang=EN-GB style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
lang=EN-GB style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>CarlosOrtiz@bayviewfinancial.com<b><br>
Sent:</b> Wednesday, August 22, 2007 3:56 PM<b><br>
To:</b> cisco-voip@puck.nether.net<b><br>
Subject:</b> [cisco-voip] 7961 long reset</span><span lang=EN-GB> <br>
&nbsp; <br>
</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
When updating lines on some new 7961 phones I am seeing a large delay (1
minute) for the phone to reset. &nbsp; Is this normal or am I possibly hitting
a bug?</span><span lang=EN-GB> <br>
</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
Load file is &nbsp;SCCP41.8-2-2SR1S.</span><span lang=EN-GB> <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB><br>
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