<div>I have a friend whose team is working on a GUI for configuring VoIP for CME on the ISR platform.</div>
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<div>He emailed me asking to help identify some workflow related to configuring VoIP and well its been a while nor was I ever an expert.</div>
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<div>If any of you have a moment and want to help out your time would be greatly appreciated.</div>
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<div>I can identify some groupings of some of the tasks, but alot of the stuff listed we don't use. I am guessing some items could be just be in like an optional group if you will.</div>
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<div>Here is the main context of the email I recieved:</div>
<div><br><br>One of the big taskflow issues of Voip is "what do people want to do<br>next"? We can figure out great starting points. But the variability in<br>the potential workflows for configuring Voip are endless.
<br><br>So, I'm trying to push that we have one workflow that is safe for the<br>end user and never lands them in a "you can't configure XX yet because<br>YY has not been configured" situation.<br><br>I'm going to list some pieces of Voip configuration below. Can you
<br>reorder these in a sequence or order of operations that you feel would<br>a) never land the user in the "I can't do this yet" situation and b)<br>describe how you ordered these items in your personal workflow for
<br>configuring a network back in you Voip days.<br><br><br><br>-System Defaults (including configuring default device login<br>information, I'm also going to push for all other system-wide defaults<br>to appear here instead of their corresponding functional locations, such
<br>as CUE Pin, etc).<br><br>-Telephony Service Settings (including Enable FXO hookflash for softkey<br>templates and enable hunt group logout for softkey templates... More may<br>be added here, otherwise I may recommend they integrate this as part of
<br>System Defaults).<br><br>-Call Handling<br><br>-Call Park<br><br>-Call Pickup Groups<br><br>-Directory Services<br><br>-Hunt Groups<br><br>-Intercom<br><br>-Music On Hold<br><br>-Night Service Bell<br><br>-Paging Groups
<br><br>-Voice VLAN<br><br>-Phone config<br><br>-Softkey template config<br><br>-Analog phones/fax config<br><br>-Extensions<br><br>-Paging Extensions<br><br>-Import Bulk Data<br><br>-Users<br><br>-Voice Mail (VM)<br><br>
-VM Broadcast Messages<br><br>-VM General Delivery Mailboxes<br><br>-VM Distribution Lists<br><br>-VM Networking Locations<br><br>-VM Remote Users<br><br>-Trunks<br><br>-Trunk Groups<br><br>-Incoming Call Dial Plan<br><br>
-Outgoing Call Dial Plan<br><br>-Class of Restriction<br><br>-Automated Attendant (AA)<br><br>-Automatic Call Distribution<br><br>-Incoming Calls Prompts<br><br>-Incoming Call Scripts<br> </div>
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