<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">In the service parameters for IPVMSApp make sure the run flag for MoH is set true. After that, do you see a registration error in the event viewer logs or CM traces? what device pool is configured for the MoH server? Are the CM servers in that device pool/cm group online?<DIV><BR class="khtml-block-placeholder"></DIV><DIV>/Wes</DIV><DIV><BR><DIV><DIV>On Aug 27, 2007, at 9:25 AM, Louis Koekemoer ((ZA)) wrote:</DIV><BR class="Apple-interchange-newline"><O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="country-region"> <O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place"> <DIV class="Section1"><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial">I have a customer that has CallManager 3.3. They are planning new equipment and an upgrade, but only late this year or possible early next year. Their current problem is that their software Music-on-hold server does not register. I have even deleted and recreate it with the exact same name, but nothing. I have tried to stop and start the “</SPAN></FONT>Cisco IP Voice Media Streaming App” under services which should automatically create this. No success. Customer is rebooting server tonight to see if we get any further. <O:P></O:P></P><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">Anyone with any ideas?</SPAN></FONT><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt;font-family:Arial"><O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt; font-family:Arial"><O:P> </O:P></SPAN></FONT></P> <DIV id="idSignature42691"><P class="MsoNormal"><STRONG><B><I><FONT size="3" color="black" face="Times New Roman"><SPAN lang="EN-ZA" style="font-size:12.0pt;color:black;font-style:italic">Kind Regards</SPAN></FONT></I></B></STRONG><O:P></O:P></P> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"> <O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><B><I><FONT size="3" color="black" face="Times New Roman"><SPAN lang="EN-ZA" style="font-size:12.0pt;color:black;font-weight:bold;font-style: italic">Louis Koekemoer</SPAN></FONT></I></B> <BR> <I><FONT color="black"><SPAN lang="EN-ZA" style="color:black;font-style:italic">Cisco IPT Systems Engineer</SPAN></FONT></I><O:P></O:P></P> </DIV> <DIV><P class="MsoNormal"><I><FONT size="3" color="black" face="Times New Roman"><SPAN lang="EN-ZA" style="font-size:12.0pt;color:black;font-style:italic">Dimension Data <ST1:PLACE w:st="on"><ST1:COUNTRY-REGION w:st="on">South Africa</ST1:COUNTRY-REGION></ST1:PLACE></SPAN></FONT></I><SPAN lang="EN-ZA"> </SPAN><O:P></O:P></P> </DIV> <DIV> <DIV><P class="MsoNormal"><FONT size="2" color="maroon" face="Wingdings"><SPAN lang="EN-ZA" style="font-size:10.0pt;font-family:Wingdings;color:maroon">(</SPAN></FONT><I><SPAN lang="EN-ZA" style="font-style:italic"> <FONT color="black"><SPAN style="color: black">+27 11 575 6560</SPAN></FONT></SPAN></I><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt;font-family:Arial"><O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="2" color="maroon" face="Wingdings"><SPAN style="font-size:10.0pt;font-family:Wingdings;color:maroon">)</SPAN></FONT> <FONT size="2" color="black"><SPAN style="font-size:10.0pt;color:black">+</SPAN></FONT><I><FONT color="black"><SPAN style="color:black;font-style:italic">27 76 608 7221</SPAN></FONT></I> <FONT size="2" face="Arial"><SPAN style="font-size:10.0pt;font-family:Arial"><O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" color="olive" face="Wingdings"><SPAN lang="EN-ZA" style="font-size:12.0pt;font-family:Wingdings;color:olive">*</SPAN></FONT><I><SPAN lang="EN-ZA" style="font-style:italic"> <A href="mailto:louis.koekemoer@za.didata.com" title="mailto:louis.koekemoer@za.didata.com">louis.koekemoer<SPAN title="mailto:louis.koekemoer@za.didata.com"><FONT color="black"><SPAN style="color:black">@za.didata.com</SPAN></FONT></SPAN></A></SPAN></I><FONT size="2" face="Arial"><SPAN style="font-size:10.0pt;font-family:Arial"><O:P></O:P></SPAN></FONT></P> </DIV> </DIV> </DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV><P>This email and all contents are subject to the following disclaimer:</P><P>"<A href="http://www.dimensiondata.com/emaildisclaimer.htm">http://www.dimensiondata.com/emaildisclaimer.htm</A>"</P> </O:SMARTTAGTYPE></O:SMARTTAGTYPE><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">cisco-voip mailing list</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A></DIV> </DIV><BR></DIV></BODY></HTML>