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<DIV dir=ltr align=left><SPAN class=296120923-27082007><FONT face=Arial
color=#0000ff size=2>Per CCE and CCM SRND:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=296120923-27082007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=296120923-27082007><FONT face=Times-Roman>
<P align=left><FONT size=2>You can configure a maximum of 2500 JTAPI monitored
devices (agent phones, CTI Route Points,</FONT></P>
<P align=left><FONT size=2>or CTI ports) with a maximum of 15,000 BHCA per
MCS-7845 server model with battery-backed</FONT></P>
<P align=left><FONT size=2>write cache (BBWC). This means a maximum of 10,000
JTAPI monitored devices with a maximum</FONT></P>
<P align=left><FONT size=2>of 60K BHCA per cluster. The BHCA maximum assumes a
consistent call arrival of 4.16 calls per</FONT></P>
<P align=left><FONT size=2>second (CPS) during the busy hour, with only small
variations or peaks (no more than 20% peak or</FONT></P>
<P><FONT size=2>5 CPS) around the average calls per second.</FONT></P>
<P><FONT size=2></FONT> </P>
<P><SPAN class=296120923-27082007><FONT face=Arial color=#0000ff size=2>Your CCM
system (how cluster is organized) will determine max number of JTAPI monitored
devices. </FONT></SPAN></P>
<P><SPAN class=296120923-27082007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </P>
<P><SPAN class=296120923-27082007><FONT face=Arial color=#0000ff
size=2>Mladen</FONT></SPAN></P></FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Ocampo,
Walter<BR><B>Sent:</B> Monday, August 27, 2007 8:58 AM<BR><B>To:</B>
LuisYrigoyen@bayviewfinancial.com; cisco-voip@puck.nether.net<BR><B>Subject:</B>
[WARNING : MESSAGE ENCRYPTED] Re: [cisco-voip] IPCC JTAPI Trigger
limits<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Yes,
there is a limit depending of the agents you need. For example a 7845
server dual processor can handle 150/300* logged in agents
*deployments>150 require Avg. Call handle time> 3 minutes.
While the 7835 single processor can handle 75. <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Here
is a Cisco table that you can play around and it will tell you the type of
server you need. <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: navy; FONT-FAMILY: 'Bell MT','serif'">Walter
Ocampo</SPAN><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: navy; FONT-FAMILY: 'Bell MT','serif'">System
Network Analyst</SPAN><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: navy; FONT-FAMILY: 'Bell MT','serif'">Office of
Information Technology</SPAN><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: navy; FONT-FAMILY: 'Bell MT','serif'">540 S.E
3rd. Ave, Suite 300</SPAN><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: navy; FONT-FAMILY: 'Bell MT','serif'">Fort
Lauderdale, FL 33301</SPAN><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: navy; FONT-FAMILY: 'Bell MT','serif'">(954) 357
8041 Cell (954) 632 8228</SPAN><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: navy; FONT-FAMILY: 'Bell MT','serif'"><A
href="mailto:wocampo@broward.org"><SPAN
style="COLOR: blue">wocampo@broward.org</SPAN></A></SPAN><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"> </SPAN><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p></o:p></SPAN></P>
<DIV
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B>On Behalf Of </B>LuisYrigoyen@bayviewfinancial.com<BR><B>Sent:</B> Friday,
August 24, 2007 3:28 PM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] IPCC JTAPI Trigger
limits<o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><BR><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">Hi,</SPAN> <BR><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">Is there a limit to
how many JTAPI Triggers an IPCC Express Enhanced server can have?
</SPAN><BR><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">Is
there a limit on how many triggers in an application?</SPAN> <BR><BR><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">any info or
documentation will be greatly appreciated.</SPAN> <BR><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><BR>thank you</SPAN>
<BR><BR><BR><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"> </SPAN>
<BR><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><BR><BR><BR>Luis
Yrigoyen<BR><BR>Network Operations<BR>Bayview Financial, L.P.<BR>4425 Ponce de
Leon Blvd.<BR>Coral Gables, FL 33146<BR><BR>T 305.817.5083<BR>F
305.646.4744<BR>E
luisyrigoyen@bayviewfinancial.com</SPAN><o:p></o:p></P></DIV></BODY></HTML>