<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">next gen hardware was only added in the 5.1(2b) by CSCsj57609.<DIV><BR class="khtml-block-placeholder"></DIV><DIV>for windows OS you need 2000.4.5,2000.4.5a, or 2000.4.5b if you want CM4.1/4.2</DIV><DIV>or 2003.1.2 or 2003.1.2a if you want CM 4.3</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>The software kit CM4.2-K9-7825-I3 bill of materials does contain the correct disks. Contact whomever your purchased the software from to get a replacement software kit as yours appears incomplete/incorrect.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>/Wes</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>The part number CM4.2-K9-7825-I3 appears correct</DIV><DIV><BR><DIV><DIV>On Aug 28, 2007, at 7:15 AM, pedro marques wrote:</DIV><BR class="Apple-interchange-newline">Hi list,<BR> <BR>I currently have two of these MCS-7825-I3 servers. According to this URL: <BR> <BR><A href="javascript:newWin('http://www.cisco.com/en/US/products/hw/voiceapp/ps378/products_data_sheet0900aecd805efb09.html')">http://www.cisco.com/en/US/products/hw/voiceapp/ps378/products_data_sheet0900aecd805efb09.html </A> <BR> <BR>it is stated that these are servers for 5.1 or 6.0 Cisco Unified Communications Manager Application. <BR> <BR>My problem is that my sales team sold a MCS 7825-I3, 1000 User CM4.2-K9-7825-I3 software package which seems to be compatible with the aforementioned servers. Considering this SW, I tried to do the installation with the installation DVDs included in the package. Nothing worked. With Disk 1 (78XX-I1/I2) the hardware detection clearly states that the hardware is not compatible. With Disk 2 (7825-I3, 7845-I1/I2) it begins the installation and then gets to a point where I get a notification that it is "gathering information" and ejects the DVD. Nothing else happens after that point. <BR> <BR>Am I looking at this problem with the wrong approach? <BR> <BR>Any help would be much appreciated. <BR> <BR>cheers, <BR>pedro<BR clear="all"><BR>-- <BR>Pedro Miguel Marques<DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">cisco-voip mailing list</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A></DIV> </DIV><BR></DIV></BODY></HTML>