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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>UCCX Co-resident? Using TAPS? What version UCCX? These services
are related to Contact Center Express.<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Rhodes, Geoff<br>
<b>Sent:</b> Wednesday, August 29, 2007 3:19 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Syn Server failed?<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>I keep seeing this error on my Subscriber (not on the Publisher):</span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Event Type: Information<br>
Event Source: Cisco Desktop Enterprise Server<br>
Event Category: None<br>
Event ID: 2<br>
Date: 8/29/2007<br>
Time: 3:01:47 PM<br>
User: N/A<br>
Computer: ADONIS<br>
Description:<br>
SS3024 Syn Server failed to get device information, return error <Could not
get resource description (COMM_FAILURE)>, try config file</span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>In fact, I don't even see a service on my Publisher called "Cisco
Desktop Sync Server". There are other "Cisco Desktop"
services running on the Subscriber too that aren't on the Publisher, such as
"Cisco Desktop Call Chat Server", "Cisco Desktop TAI
Server" and Cisco Desktop RASCAL Server".</span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Any ideas on why this is so and why it's having issues? Both
servers are running OS 2000.4.5a and are Call Manager 4.2.3sr1.</span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Many thanks in advance.</span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Geoff Rhodes</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Director, Information Technology</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Robinson, Bradshaw & Hinson, P.A.</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>704 / 377-8188</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="mailto:grhodes@rbh.com">grhodes@rbh.com</a></span><o:p></o:p></p>
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