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You're missing a digit in that case number. /Wes<br>
<br>
Brian Van Benschoten wrote:
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<p class="MsoNormal">Anyone run into this issue yet ? I opened a TAC
case # 60674145<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">CM 6.01a<o:p></o:p></p>
<p class="MsoNormal">System version: 6.0.1.2000-3<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Using the new "super copy" feature to quickly
create a phone. <o:p></o:p></p>
<p class="MsoNormal">The feature creates a working "target" handset
but
breaks the source handset used in the copy feature.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Calls to the extension of the source handset
ring fast
busy. I added the extension of the source phone to another device as a
shared extension and same result. It appears to effect the directory
number not the device.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Usage of the super copy….<o:p></o:p></p>
<p class="MsoNormal">I find phone with extension 5555 in the device
list, on the
far right select "super copy" supply a new MAC address. change the
DN, and other unique features and save it.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The new phone works, the original phone that was
copied
rings fast busy.<o:p></o:p></p>
<p class="MsoNormal">A reboot of CM seems to fix the source phone.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">________________________________________<o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">Brian
Van Benschoten <o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">Practice
Leader - Unified
Communications<o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">Consulting
Engineer - CCIE # 5421<o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">Inacom
Information Systems<o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">3001
West Beltline Highway<o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">Madison,
WI 53713 USA<o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">608-661-7780
(IP Phone)<o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">608-661-7701
(FAX)<o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">608-661-7777
(Customer Service)<o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;"><a class="moz-txt-link-abbreviated" href="mailto:brian.vanbenschoten@inacom.com">brian.vanbenschoten@inacom.com</a><o:p></o:p></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;"><a
moz-do-not-send="true" href="http://www.inacom.com/"><span
style="color: black;">http://www.inacom.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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