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<div class=Section1>
<p class=MsoPlainText>SR: 606741451<o:p></o:p></p>
<p class=MsoPlainText>SUMMARY: CM6 - Super copy feature breaks source phone<o:p></o:p></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'> Wes Sisk [mailto:wsisk@cisco.com] <br>
<b>Sent:</b> Thursday, August 30, 2007 2:02 PM<br>
<b>To:</b> Brian Van Benschoten<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] CM6 - super copy breaks source phone<o:p></o:p></span></p>
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</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Hi Brian,<br>
<br>
I tried the steps you describe and did not observe the problem.<br>
<br>
I suspect your problem may lie more in the DN modification than in use of
supercopy.<br>
<br>
CSCsj32735 describes a very similar situation and is only fixed in 6.0(1)es3
i.e.: 006.000(001.1103.001)<br>
<br>
6.0(1) was 6.0(0.9901.222) before the renumber so you can see this defect is
not fixed in 6.0(1) base as the integrated in field only contains
006.000(000.9901.324)<br>
<br>
Please let me know the complete TAC case number.<br>
<br>
/Wes<br>
<br>
Brian Van Benschoten wrote: <o:p></o:p></p>
<p class=MsoNormal>Anyone run into this issue yet ? I opened a TAC case #
60674145<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>CM 6.01a<o:p></o:p></p>
<p class=MsoNormal>System version: 6.0.1.2000-3<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Using the new "super copy" feature to quickly
create a phone. <o:p></o:p></p>
<p class=MsoNormal>The feature creates a working "target" handset but
breaks the source handset used in the copy feature.<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Calls to the extension of the source handset ring fast
busy. I added the extension of the source phone to another device as a
shared extension and same result. It appears to effect the directory
number not the device.<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Usage of the super copy….<o:p></o:p></p>
<p class=MsoNormal>I find phone with extension 5555 in the device list, on the
far right select "super copy" supply a new MAC address. change the
DN, and other unique features and save it.<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>The new phone works, the original phone that was copied
rings fast busy.<o:p></o:p></p>
<p class=MsoNormal>A reboot of CM seems to fix the source phone.<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>________________________________________</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Brian
Van Benschoten </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Practice
Leader - Unified Communications</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Consulting
Engineer - CCIE # 5421</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Inacom
Information Systems</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>3001
West Beltline Highway</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Madison,
WI 53713 USA</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>608-661-7780
(IP Phone)</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>608-661-7701
(FAX)</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>608-661-7777
(Customer Service)</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="mailto:brian.vanbenschoten@inacom.com">brian.vanbenschoten@inacom.com</a></span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="http://www.inacom.com/"><span style='color:black'>http://www.inacom.com</span></a></span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<pre><o:p> </o:p></pre><pre style='text-align:center'>
<hr size=4 width="90%" align=center>
</pre><pre><o:p> </o:p></pre><pre>_______________________________________________<o:p></o:p></pre><pre>cisco-voip mailing list<o:p></o:p></pre><pre><a
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