There's a couple of tools you could try.<br><br><a href="http://www.employees.org/~tiryaki/tc/">http://www.employees.org/~tiryaki/tc/</a><br><br>If you have access to CCO downloads you can look for VLT (voice log translator).
<br><br><div><span class="gmail_quote">On 8/30/07, <b class="gmail_sendername">Robert Kulagowski</b> <<a href="mailto:bob@smalltime.com">bob@smalltime.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
I'm trying to investigate a call issue after-the-fact. The users at the<br>site reported that they were expecting a call to come in to reception,<br>which they then said "Did a half-ring, then went to VM"<br>
<br>I've got CCM traces from that time period. Is there a tool that will<br>take 4 MB of text files and in plain-English translate what actually<br>_happened_? The log files are a mix of human readable text, hex codes,
<br>etc, etc. Add in that there are other calls going on at other sites at<br>the same time and it's practically impossible to follow the thread of<br>what's going on.<br>_______________________________________________
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</a><br></blockquote></div><br><br clear="all"><br>-- <br>kris seraphine