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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I heard this the other day under 4.3.2, I thought it was
end-user training issue, they were doing something wrong, same deal the site
has everyone sharing everyone’s lines using 7914 sidecars.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I like your idea, max number of calls per line must be too low…I
had left it at 4 lines I think..<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>STEVEN CASPER<br>
<b>Sent:</b> Friday, August 31, 2007 3:05 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Cc:</b> LINDA ROSENBLUTH; RAWLE GORDON; KATHERINE FOX<br>
<b>Subject:</b> [cisco-voip] No Hold Key<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'> I have a few
sites where users are complaining that after answering an inbound call no Hold
softkey is available. This does not happen all the time only a couple of
times a day. These sites use multiple shared lines. We are on 4.1.3.<o:p></o:p></p>
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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'> I was
wondering if the "maximum number of calls" setting could
have an effect on this but my understanding is that this setting is per device
so even if you have a call on a line that shows up on 15 phones it should only
subtract one call from the available call pool. Then again I may be on the
completely wrong track. What would cause the Hold soft key to not apear
sporadically?<o:p></o:p></p>
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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'> <o:p></o:p></p>
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<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:0in'>Steve<o:p></o:p></p>
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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'> <o:p></o:p></p>
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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'> <o:p></o:p></p>
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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'>Steve Casper<br>
Voice Technologies<br>
M&T Bank<br>
(410) 347-6026 <o:p></o:p></p>
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