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<DIV><SPAN class=824275300-06092007><FONT face=Arial size=2>I am told by TAC
that we need to invest in a "managed" CSA agent rather than the "standalone" CSA
agent that was installed without our systems (3 Unity boxes and 3 Call
Managers). The reason for this I am told is because only the managed
version works with programs like OpenView which help us with error notification
and help manage our system errors. We have hundreds of errors coming
across that we can't stop or edit with our standalone agent. Can anyone
confirm this or offer any alternatives or suggestions? This will cost us
about $6000 ($1000 per server).</FONT></SPAN></DIV>
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<P align=left><STRONG>Steve Miller</STRONG><BR>Telecom Engineer<BR>Dickstein
Shapiro LLP<BR>1825 Eye Street NW | Washington, DC 20006<BR>Tel (202) 420-3370|
Fax (202) 330-5607<BR><A
href="mailto:MillerS@dicksteinshapiro.com">MillerS@dicksteinshapiro.com</A><FONT
face=Arial> </FONT></P>
<DIV> </DIV>
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