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<p class=MsoNormal>Using DCD in 4.2, under User > Global Directory > Find
> Bob > I changed him and 6 others users to Support Help Team.
However, Attendant Console under Directory drop-down doesn’t show
the update I made to Bob and his six friends. Is there a time frame
before the directory changes show up in Attendant Console? Do I need to reset
CTI ?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b><span style='font-size:14.0pt;color:teal'>Jason Aarons</span></b><span
style='font-size:14.0pt;font-family:"Times New Roman","serif";color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Consultant</span><span style='font-size:12.0pt;color:gray'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:navy'><img width=80 height=82
id="Picture_x005f_x0020_1" src="cid:image001.gif@01C7EFC5.01735580"
alt="cid:image001.gif@01C7407C.14EB3630"><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Dimension Data North America<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Bauhaus 93";
color:navy'>E-mail</span><b><span style='font-size:10.0pt;color:navy'> </span></b><span
style='font-size:10.0pt;font-family:"Arial Black","sans-serif";color:teal'>::</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>jason.aarons@us.didata.com<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Bauhaus 93";
color:navy'>Mobile </span><span style='font-size:10.0pt;font-family:"Arial Black","sans-serif";
color:teal'>::</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#FF6600'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>904.338.3245 </span><span style='font-size:10.0pt;font-family:"Bauhaus 93";
color:navy'>e-fax</span><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#FF6600'> </span></b><span style='font-size:10.0pt;font-family:"Arial Black","sans-serif";
color:teal'>:: </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>904.339.9696</span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";
color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'><a href="http://www.us.didata.com"><span style='color:blue'>http://www.dimensiondata.com</span></a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'>Plan.Build.Support & Manage</span><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>For
urgent issues notify your Project Manager, for 24x7 support contact the
Dimension Data NOC at 800-974-6584.</span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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