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ETA 2 hours, TCD service parameters.&nbsp; Otherwise, restart TCD and
restart your AC clients. /wes<br>
<br>
Jason Aarons (US) wrote:
<blockquote
 cite="mid:C1FE15183DA37645BC0633BC604E44F006A82BDA@USNAEXCH.na.didata.local"
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  <div class="Section1">
  <p class="MsoNormal">Using DCD in 4.2, under User &gt; Global
Directory &gt; Find
&gt; Bob &gt; I changed him and 6 others users to Support Help Team.
However,&nbsp; Attendant Console under Directory drop-down doesn&#8217;t show
the update I made to Bob and his six friends.&nbsp; Is there a time frame
before the directory changes show up in Attendant Console? Do I need to
reset
CTI ?<o:p></o:p></p>
  <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
  <p class="MsoNormal"><b><span style="font-size: 14pt; color: teal;">Jason
Aarons</span></b><span
 style="font-size: 14pt; font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; color: navy;"><o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: gray;">Consultant</span><span
 style="font-size: 12pt; color: gray;"><o:p></o:p></span></p>
  <p class="MsoNormal"><span style="color: navy;"><img
 id="Picture_x005f_x0020_1" src="cid:part1.09070401.08080909@cisco.com"
 alt="cid:image001.gif@01C7407C.14EB3630" height="82" width="80"><o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: gray;">Dimension
Data North America<o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 10pt; font-family: &quot;Bauhaus 93&quot;; color: navy;">E-mail</span><b><span
 style="font-size: 10pt; color: navy;">&nbsp;</span></b><span
 style="font-size: 10pt; font-family: &quot;Arial Black&quot;,&quot;sans-serif&quot;; color: teal;">::</span><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: gray;"><a class="moz-txt-link-abbreviated" href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a><o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 10pt; font-family: &quot;Bauhaus 93&quot;; color: navy;">Mobile
  </span><span
 style="font-size: 10pt; font-family: &quot;Arial Black&quot;,&quot;sans-serif&quot;; color: teal;">::</span><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: rgb(255, 102, 0);">
  </span><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: gray;">904.338.3245
  </span><span
 style="font-size: 10pt; font-family: &quot;Bauhaus 93&quot;; color: navy;">e-fax</span><b><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: rgb(255, 102, 0);">
  </span></b><span
 style="font-size: 10pt; font-family: &quot;Arial Black&quot;,&quot;sans-serif&quot;; color: teal;">::
  </span><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: gray;">904.339.9696</span><span
 style="font-size: 10pt; font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; color: navy;"><o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 12pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
  <o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 9pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: gray;"><a
 moz-do-not-send="true" href="http://www.us.didata.com"><span
 style="color: blue;">http://www.dimensiondata.com</span></a><o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 9pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: gray;">Plan.Build.Support
&amp; Manage</span><span
 style="font-size: 9pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: black;"><o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;;"><o:p>&nbsp;</o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;;">For
urgent issues notify your Project Manager, for 24x7 support contact the
Dimension Data NOC at 800-974-6584.</span><span
 style="font-size: 12pt; font-family: &quot;Times New Roman&quot;,&quot;serif&quot;;"><o:p></o:p></span></p>
  <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
  </div>
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  </strong></p>
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