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It is not possible. The headless agent is specifically to allow the
default behavior of the target product while providing host security.
If you wish to deviate that policy at all you must purchase the managed
version in order to customize the security policy.<br>
<br>
/Wes<br>
<br>
Mladen Milanovic wrote:
<blockquote
cite="mid:4761C60AD1E74A4D8606CAF48582265AD7B3FF@EXCHANGE.ctiusa.com"
type="cite">
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<div dir="ltr" align="left"><span class="765573516-06092007"><font
color="#0000ff" face="Arial" size="2">Wes and a group,</font></span></div>
<div dir="ltr" align="left"><span class="765573516-06092007"></span> </div>
<div dir="ltr" align="left"><span class="765573516-06092007"><font
color="#0000ff" face="Arial" size="2">I am not a security guy :-)..
Could you please point me in the direction how I can change a headless
CSA policy - I tought that this is impossible. I have small asp
application on my IP IVR server that I am using for communication with
a web service, and when CSA is enabled my application is blocked.</font></span></div>
<div dir="ltr" align="left"><span class="765573516-06092007"></span> </div>
<div dir="ltr" align="left"><span class="765573516-06092007"><font
color="#0000ff" face="Arial" size="2">Thanks a lot on the help and
info.</font></span></div>
<div dir="ltr" align="left"><span class="765573516-06092007"></span> </div>
<div dir="ltr" align="left"><span class="765573516-06092007"><font
color="#0000ff" face="Arial" size="2">Mladen</font></span></div>
<br>
<div class="OutlookMessageHeader" dir="ltr" align="left" lang="en-us">
<hr tabindex="-1"><font face="Tahoma" size="2"><b>From:</b>
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a class="moz-txt-link-freetext" href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Wes
Sisk<br>
<b>Sent:</b> Thursday, September 06, 2007 10:22 AM<br>
<b>To:</b> Miller, Steve<br>
<b>Cc:</b> <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Question About "Managed" CSA Agent<br>
</font><br>
</div>
Steve,<br>
<br>
It appears to depend on what openview is trying to do. The headless
CSA provided for free does support some OpenView functions as evidenced
by <br>
CSCeg25484 - CSA blocks .exe for HP OpenView Operations Agent 7.1<br>
<br>
This defect is resolved by modifying the headless policy. So, OpenView
is supported to some extent. It appears that you are using some
feature or version which we have not previously encountered.<br>
<br>
/Wes<br>
<br>
<br>
<br>
Miller, Steve wrote:
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cite="mid:421CAA1A5300B84A87D200D709985782041FF5@DCEX2.DSMO.COM"
type="cite">
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<div><span class="824275300-06092007"><font face="Arial" size="2">I
am told by TAC that we need to invest in a "managed" CSA agent rather
than the "standalone" CSA agent that was installed without our systems
(3 Unity boxes and 3 Call Managers). The reason for this I am told is
because only the managed version works with programs like OpenView
which help us with error notification and help manage our system
errors. We have hundreds of errors coming across that we can't stop or
edit with our standalone agent. Can anyone confirm this or offer any
alternatives or suggestions? This will cost us about $6000 ($1000 per
server).</font></span></div>
<div> </div>
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<p align="left"><strong>Steve Miller</strong><br>
Telecom Engineer<br>
Dickstein Shapiro LLP<br>
1825 Eye Street NW | Washington, DC 20006<br>
Tel (202) 420-3370| Fax (202) 330-5607<br>
<a href="mailto:MillerS@dicksteinshapiro.com" moz-do-not-send="true">MillerS@dicksteinshapiro.com</a><font
face="Arial"> </font></p>
<div> </div>
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