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Steve,<br>
<br>
It appears to depend on what openview is trying to do. The headless
CSA provided for free does support some OpenView functions as evidenced
by <br>
CSCeg25484 - CSA blocks .exe for HP OpenView Operations Agent 7.1<br>
<br>
This defect is resolved by modifying the headless policy. So, OpenView
is supported to some extent. It appears that you are using some
feature or version which we have not previously encountered.<br>
<br>
/Wes<br>
<br>
<br>
<br>
Miller, Steve wrote:
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<div><span class="824275300-06092007"><font face="Arial" size="2">I
am told by TAC that we need to invest in a "managed" CSA agent rather
than the "standalone" CSA agent that was installed without our systems
(3 Unity boxes and 3 Call Managers). The reason for this I am told is
because only the managed version works with programs like OpenView
which help us with error notification and help manage our system
errors. We have hundreds of errors coming across that we can't stop or
edit with our standalone agent. Can anyone confirm this or offer any
alternatives or suggestions? This will cost us about $6000 ($1000 per
server).</font></span></div>
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<p align="left"><strong>Steve Miller</strong><br>
Telecom Engineer<br>
Dickstein Shapiro LLP<br>
1825 Eye Street NW | Washington, DC 20006<br>
Tel (202) 420-3370| Fax (202) 330-5607<br>
<a moz-do-not-send="true" href="mailto:MillerS@dicksteinshapiro.com">MillerS@dicksteinshapiro.com</a><font
face="Arial"> </font></p>
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