<span>Thanks for your help Wes. <br><br>To follow up, we changed the ICT to also use QSIG and MWI is now working.<br><br>Thanks,<br>Brian<br></span><br><div><span class="gmail_quote">On 8/23/07, <b class="gmail_sendername">
Wes Sisk</b> <<a href="mailto:wsisk@cisco.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">wsisk@cisco.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div bgcolor="#ffffff" text="#000000">
In that case:<br>
<br>
let's assume setting MWI for extension 5001.<br>
<br>
Unity dials MWI on --> CM51MWIOn<br>
CM51MWIOn initiates call to destination extension, so needs CSS with
router pattern 5XXX pointing to ICT -->CM41<br>
Incoming call from the ICT to CM41. Called party number = 5001. ICT
CSS needs to include route pattern 5XXX pointing to the
routelist/routegroup/QSIG trunk to Avaya.<br>
<br>
The CM51 cluster converts the MWI request to a normal telephone call
that is routed through the network. MWI on/off is determined by the
bearer capability requested on the call.<br><span>
<br>
/Wes</span><div><span><br>
<br>
Brian wrote:
<blockquote type="cite">
<div>In Unity, 71098 MWI on & 71099 MWI off.</div>
<div> </div>
<div>I need to clarify our setup. We have 2 CallManager clusters and
an Avaya s8700. </div>
<div> </div>
<div>It goes Unity>CCM_51>Intercluster
Trunk>CCM_41>QSIG>Avaya s8700. </div>
<div> </div>
<div>How does this configuration impact the CSS's? </div>
<div> </div>
<div>CCM_51 - Has MWI_CSS, with the CCM_51 device partitions and the
partition that the route patterns (using the intercluster trunk) are in.</div>
<div><br>
CCM_41 - Has MWI_CSS, with the CCM_41 device partitions and
the partition that the route patterns (using the QSIG trunks) are in.</div>
<div> </div>
<div>Shouldn't we be able to dial the Avaya's MWI on code (*50)
followed by an Avaya phone to light MWI, all from a phone on the CCM_41
cluster? </div>
<div> </div>
Thanks.<br>
Brian<br>
<br>
<div><span class="gmail_quote">On 8/23/07, <b class="gmail_sendername">Wes Sisk</b> <<a href="mailto:wsisk@cisco.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">wsisk@cisco.com</a>> wrote:
</span>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div bgcolor="#ffffff" text="#000000">In unity what DN is
configured for message waiting?<br>
<br>
QSIG MWI works like this with Unity/CM:<br>
<br>
Unity MWI port (high port usually) goes offhook and specifies calling
party number = the DN to light MWI for and called party = MWI on number
in CM.<br>
When the call reaches the MWI on number CM recognizes this as an MWI
request and converts the SCCP call to a QSIG call with necessary
APDUs. Effectively this alters the call so the calling device is the
MWI on number and the called party number is the DN to light MWI for.<br>
<br>
At this point the MWI CSS must contain a route pattern that points to a
QSIG enabled route list that points the gateway and trunk that provides
the QSIG link between CM and PBX.<br>
<br>
<br>
Net result - are your DN's, CSS, and route patterns correct?<br>
<br>
/Wes<br>
<br>
Brian wrote:
<blockquote type="cite">
<div><span>We have an
environment with CCM 5.1(2)b and an Avaya S8700
connected via QSIG PRI's. We would like to convert some of the Avaya
sets to a Unity voicemail box. I have successfully been able to leave
and retrieve voicemail's on the Avaya phones that have a Unity VM.
However, I am unable to get MWI to work. In the Avaya world, *50XXXX
turns on MWI and #50XXXX turns it off. I've created route patterns to
point to the Avaya, but can not get the MWI to light. <br>
<br>
Does anyone have a similar environment where this is working? <br>
<br>
Thanks,<br>
Brian<br>
<br>
<br>
</span></div>
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