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<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">Yes we had a very similar experience just a couple days ago! Something with CCM 4.1(3)sr5b is VERY screwy!</span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">Our problem is that deleted patterns/dns are still being held onto by CM someplace??? They are no longer listed in the route plan report and they are not showing up in the numplan table in SQL on the pub or Sub so that leaves RAM. At any rate, we spent a couple hours toying with it and this I what was occurring
</span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial"> </span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">Someone accidentally added a phones extension (4001) to the wrong partition (Partition-A) which is ordered first in all CSSes. The DN was then move to the proper partition (PartitionB) order 3
<sup>rd</sup> in all CSS (deleted? Moved? I'm not sure I was not engaged at that point).</span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">After the move we got fast busy when dialing 4001</span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">We deleted the unused 4001 from the route plan report thinking that this was giving us grief although it should NOT.</span>
</p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">Fast Busy</span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">Cursed Loudly for a few hours!!</span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">Reorder a CSS so that PartitionB is order in front of PartitionA</span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">RING!</span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">Move it back</span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">Fast busy!</span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">Repeat with same results multiple times</span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">Check routeplan report</span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">4001 is only in partitionB</span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">Check SQL on SUB and PUB, single DN for 4001 (also DBLHelper looks clean)</span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">The interesting piece is that if I run DNA it matches the correct DN everytime no mater the order in the CSS</span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial"> </span></p>
<p class="MsoNormal" style="BACKGROUND: white; MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">We've temporarily reordered the CSS so that this extension can be dialed and I think we have a maintenance window scheduled to kick the CM service and/or bounce the servers to see if either resolves the issue. I'll let you know how it turns out.
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<div><span class="gmail_quote">On 9/12/07, <b class="gmail_sendername">Klaczko, Edwin</b> <<a href="mailto:EdwinKlaczko@sd54.k12.il.us">EdwinKlaczko@sd54.k12.il.us</a>> wrote:</span>
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<p>I just got done moving over 50 users to new extensions. I placed their old extensions as Alternate Extensions in Unity so anyone dialing their old numbers would get their voicemail. I found the instructions to setup a CTI port to direct all calls to VM. We use this for time of day routing so I am familiar with it. Setup the first user and tested worked great. Tried the next user and fast busy. Tried a couple more and fast busy. I ran the dialed number analyzer and the numbers are be matched to voicemail. I can't understand why the first one works and the rest don't. At first I thought I could list a bunch of numbers and create one CTI port when the second number didn't work I created separate CTI ports for each number, still didn't work. We use *XXXX to go right to voicemail and when I dial the extensions with an * it goes right into the voicemailbox like it should. Has anyone run up against this?
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<p> </p>
<p>CCM 4.1(3)sr5b</p>
<p>Unity 5.0(1)</p>
<p> </p>
<p> </p>
<p>Eddie Klaczko</p>
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