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<p class=MsoNormal>I just got done moving over 50 users to new extensions.
I placed their old extensions as Alternate Extensions in Unity so anyone
dialing their old numbers would get their voicemail. I found the
instructions to setup a CTI port to direct all calls to VM. We use this
for time of day routing so I am familiar with it. Setup the first user
and tested worked great. Tried the next user and fast busy. Tried a
couple more and fast busy. I ran the dialed number analyzer and the
numbers are be matched to voicemail. I can’t understand why the
first one works and the rest don’t. At first I thought I could list
a bunch of numbers and create one CTI port when the second number didn’t
work I created separate CTI ports for each number, still didn’t work.
We use *XXXX to go right to voicemail and when I dial the extensions with an * it
goes right into the voicemailbox like it should. Has anyone run up
against this? <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>CCM 4.1(3)sr5b<o:p></o:p></p>
<p class=MsoNormal>Unity 5.0(1)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Eddie Klaczko<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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