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<p class=MsoNormal><font size=3 color=blue face=Verdana><span style='font-size:
12.0pt;font-family:Verdana;color:blue'>I think you have 150 IVR (prompt&collect)
ports included with your system. You don’t need to purchase new IVR ports
unless you would develop new scripts and make use of some advanced features, like
data base dips. Only for advanced features you’d need these ‘exclusive’
IVR ports.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face=Verdana><span style='font-size:
12.0pt;font-family:Verdana;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face=Verdana><span style='font-size:
12.0pt;font-family:Verdana;color:blue'>Now, if you decide to purchase only additional
50 IVR ports (to make a total of 200) this will not work because in this case
you’ll be able to use only 50 IVR (exclusive) ports.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face=Verdana><span style='font-size:
12.0pt;font-family:Verdana;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face=Verdana><span style='font-size:
12.0pt;font-family:Verdana;color:blue'>So, in your case I don’t see a
reason you would need to order 200 IVR ports at all. But if you really need these
‘exclusive’ IVR ports I wouldn’t buy more than 100 for your 40
seats. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face=Verdana><span style='font-size:
12.0pt;font-family:Verdana;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face=Verdana><span style='font-size:
12.0pt;font-family:Verdana;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><st1:PersonName w:st="on"><font size=3 color=blue
face=Verdana><span style='font-size:12.0pt;font-family:Verdana;color:blue'>Rasim
Duric</span></font></st1:PersonName><font color=blue face=Verdana><span
style='font-family:Verdana;color:blue'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face=Verdana><span style='font-size:
12.0pt;font-family:Verdana;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face=Verdana><span style='font-size:
12.0pt;font-family:Verdana;color:blue'>UoG<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face=Verdana><span style='font-size:
12.0pt;font-family:Verdana;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face=Verdana><span style='font-size:
12.0pt;font-family:Verdana;color:blue'><o:p> </o:p></span></font></p>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Mudassar.Khalid/NE/Lahore<br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, September 15, 2007
10:04 AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] CRS 3.5 add
agents liscensing</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div id=idOWAReplyText27076>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Hello all,</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> I want to use CRS 3.5
for my IVR call handling. In my scenario , i have 4 inbound PRI s so that 120
calls at a time could be served. I order following 40 seat liscense for my
agents at a given time to handle calls.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> What i need to know is : In my premium liscense, is
there any need to order 200 IVR ports exclusively or they are included in the
premium package? I want 200+ IVR ports with the expansion of my setup in future
in my view.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>My question is : if IVR ports are included in premium
liescense 40 seats or I need to order them exclusively?</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I ordered the following liscenses:</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>Product
Description
Quantity <o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>IPCC
Express 40 seats <o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>IPCX-3YPRE-SEATS
IPCX 3.5 or later 3.Y Pre add more seats to existing
IPCX
1 <o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>IPCX-3YPRE-SEAT1
IPCX 3.5 or later 3.Y Pre Seat Qty 1 (agent or
supervisor)
5 <o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>IPCX-3YPRE-SEAT10 IPCX
3.5 or later 3.Y Pre Seat Qty 10 (agent or
supervisor)
1 <o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>IPCX-3YPRE-SEAT25
IPCX 3.5 or later 3.Y Pre Seat Qty 25 (agent or
supervisor)
1 <o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'> <o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>Please
let me know your experience as well if any body has handled a simmilar task
like this.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
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<div id=idSignature97946>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Kind Regards,</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Mudassar Khalid</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Network support Engineer</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>O&M Lahore NEPL</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Cell : (0092) 0322-4481004</span></font><o:p></o:p></p>
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