<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
..shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"Arial Black";
panose-1:2 11 10 4 2 1 2 2 2 4;}
@font-face
{font-family:"Bauhaus 93";
panose-1:4 3 9 5 2 11 2 2 12 2;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
..MsoChpDefault
{mso-style-type:export-only;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="2050" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal>I have a customer that bought a pre-loaded CallManager 5.1
7825 (MCS7825H3-K9-CMA2) and it came with UCCX-45-CM-BUNDLE (5 User IPCC
Express Bundle).<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>They bought a MCS-7825-H3-CCX1 for 5 User IPCC Express
Bundle), where is the OS 2000.4.5a operating system to come from for IPCC 4.5
Bundle?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b><span style='font-size:14.0pt;color:teal'>Jason Aarons</span></b><span
style='font-size:14.0pt;font-family:"Times New Roman","serif";color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Consultant</span><span style='font-size:12.0pt;color:gray'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:navy'><img width=80 height=82
id="Picture_x005f_x0020_1" src="cid:image001.gif@01C7F96C.2753DC60"
alt="cid:image001.gif@01C7407C.14EB3630"><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Dimension Data North America<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Bauhaus 93";
color:navy'>E-mail</span><b><span style='font-size:10.0pt;color:navy'> </span></b><span
style='font-size:10.0pt;font-family:"Arial Black","sans-serif";color:teal'>::</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>jason.aarons@us.didata.com<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Bauhaus 93";
color:navy'>Mobile </span><span style='font-size:10.0pt;font-family:"Arial Black","sans-serif";
color:teal'>::</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#FF6600'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>904.338.3245 </span><span style='font-size:10.0pt;font-family:"Bauhaus 93";
color:navy'>e-fax</span><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#FF6600'> </span></b><span style='font-size:10.0pt;font-family:"Arial Black","sans-serif";
color:teal'>:: </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>904.339.9696</span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";
color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'><a href="http://www.us.didata.com"><span style='color:blue'>http://www.dimensiondata.com</span></a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'>Plan.Build.Support & Manage</span><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>For
urgent issues notify your Project Manager, for 24x7 support contact the
Dimension Data NOC at 800-974-6584.</span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
</div>
</body>
</html>
<HTML><BODY><P><hr size=1></P>
<P><STRONG>
Disclaimer:
This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you.
</STRONG></P></BODY></HTML>