<div>I rebooted the CER server and the unregistered one came up but the other one went down. I disassociated it and the other one came up. Can there only be one 911 Route point associated to CER?</div>
<div> </div>
<div>Thanks</div>
<div> </div>
<div>Scott<br><br> </div>
<div><span class="gmail_quote">On 9/19/07, <b class="gmail_sendername">Wes Sisk</b> <<a href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div bgcolor="#ffffff" text="#000000">1. are the RP's associated to a user?<br>2. is that user a member of all groups that contain *CTI* (there are several) except SuperProvider. Do not make it a member of superprovider.
<br>3. on the DN page for the RP make sure 'cti use enabled' is checked.<br><br>After that, can you login to CCMUser with application username and password? (confirm account is working and password correct)<br><br>
Next step after that would be to get CTI SDI and SDL traces. Follow the ProviderOpenRequest and go forward from there.<br><br>/Wes<br><br>Scott Voll wrote:
<blockquote type="cite">
<div><span class="e" id="q_1151f93c26465ffa_1">
<div>I have two route points that are registered with CM (5.1.2) via a application user (to CER). I have now created a third Route Point but it will not register. What's up? how do I trouble shoot this one.</div>
<div> </div>
<div>TIA</div>
<div> </div>
<div>Scott</div></span></div><pre><hr width="90%" size="4">
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