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Hi Jason,<br>
<br>
Chased down the product manager for this one.&nbsp; The free bundle you get
is the IPCCX application.&nbsp; Questions about that bundle are covered here:<br>
<a class="moz-txt-link-freetext" href="http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_promotion0900aecd8029cff2.html">http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_promotion0900aecd8029cff2.html</a><br>
<br>
There is a specific part number to order to get the OS for the server. <br>
<br>
<div
 style="margin: 0pt 0pt 0pt 18pt; font-style: normal; font-variant: normal; font-weight: bold; text-decoration: none; text-indent: -18pt; text-transform: none;"
 class="pQuestionCMT"><font face="Arial"><b>Q.</b></font> Can customers
deploy the bundle on a dedicated server?</div>
<a name="wp9000065"></a>
<div
 style="margin: 0pt 0pt 7pt 18pt; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; text-indent: -18pt; text-transform: none;"
 class="pAnswerCMT"><font face="Arial"><b>A.</b></font> Yes.</div>
<a name="wp9000066"></a>
<p
 style="font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 12pt; margin-right: 0pt; margin-top: 6pt; text-decoration: none; text-transform: none;"
 class="pNoteCMT"><b>Note:</b>
When redeploying the bundle to a dedicated server, customers must
purchase one of the part numbers listed in Table 1, 2, or 3, whichever
is appropriate. Note that for Release 4.5 the bundle can be deployed
only on a dedicated server. Also note that the first two part numbers
in Table 3 are used for configurable orders. The last four part numbers
in Table 3 are for ordering through distributors.</p>
<a name="wp9000067"></a>
<p
 style="margin: 12pt 0pt 6pt 46pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: -46pt; text-transform: none;"
 class="pTableCaptionCMT"><b>Table 1.</b> Cisco Unified Contact Center
Express 3.5 Software Required when Moving to a Dedicated Server</p>
<a name="wp9000068"></a>
<div align="left">
<table id="wp9000001table4000001" border="1" bordercolor="#adadad"
 cellpadding="6" cellspacing="0" width="80%">
  <tbody>
    <tr align="left" valign="top">
      <td><a name="wp9000001"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
 class="pChart_headCMT">Part Number</p>
      </td>
      <td><a name="wp9000002"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
 class="pChart_headCMT">Description</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000003"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">IPCXIVR-3YES-SVR1=</p>
      </td>
      <td><a name="wp9000004"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">IPCX or IP IVR 3.5 or later 3.Y Expansion
Server (SW only)</p>
      </td>
    </tr>
  </tbody>
</table>
</div>
<a name="wp9000069"></a>
<p
 style="margin: 12pt 0pt 6pt 46pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: -46pt; text-transform: none;"
 class="pTableCaptionCMT"><b>Table 2.</b> Cisco Unified Contact Center
Express 4.0 Software Required when Moving to a Dedicated Server</p>
<a name="wp9000070"></a>
<div align="left">
<table id="wp9000005table4000002" border="1" bordercolor="#adadad"
 cellpadding="6" cellspacing="0" width="80%">
  <tbody>
    <tr align="left" valign="top">
      <td><a name="wp9000005"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
 class="pChart_headCMT">Part Number</p>
      </td>
      <td><a name="wp9000006"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
 class="pChart_headCMT">Description</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000007"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">IPCXIVR-40ES-1A=</p>
      </td>
      <td><a name="wp9000008"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">IPCX or IVR 4.0 7815 Expansion Server SW w/OS</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000009"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">IPCXIVR-40ES-1B=</p>
      </td>
      <td><a name="wp9000010"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">IPCX or IVR 4.0 7825/7835 Expansion Server SW
w/OS</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000011"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">IPCXIVR-40ES-1C=</p>
      </td>
      <td><a name="wp9000012"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">IPCX or IVR 4.0 7845 Expansion Server SW w/OS</p>
      </td>
    </tr>
  </tbody>
</table>
</div>
<a name="wp9000071"></a>
<p
 style="margin: 12pt 0pt 6pt 46pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: -46pt; text-transform: none;"
 class="pTableCaptionCMT"><b>Table 3.</b> Cisco Unified Contact Center
Express 4.5 Software Required when Moving to a Dedicated Server</p>
<a name="wp9000072"></a>
<div align="left">
<table id="wp9000013table4000003" border="1" bordercolor="#adadad"
 cellpadding="6" cellspacing="0" width="80%">
  <tbody>
    <tr align="left" valign="top">
      <td><a name="wp9000013"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
 class="pChart_headCMT">Part Number</p>
      </td>
      <td><a name="wp9000014"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
 class="pChart_headCMT">Description</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000015"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">UCCX-45-BUN-SADDON</p>
      </td>
      <td><a name="wp9000016"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">CCM BUNDLE STD ADD-ON optional deploy on
Dedicated Server</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000017"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">UCCX-45-BUN-UPGADD</p>
      </td>
      <td><a name="wp9000018"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">CCM BUNDLE UPGRADE/ADDON - opt deploy on
Dedicated Server</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000019"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">UCCX-4.5-BDL-7815=</p>
      </td>
      <td><a name="wp9000020"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">UCCX 4.5 - Required for 5 Seat Bundle 7815
Deployment</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000021"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">UCCX-4.5-BDL-7825=</p>
      </td>
      <td><a name="wp9000022"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">UCCX 4.5 - Required for 5 Seat Bundle 7825
Deployment</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000023"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">UCCX-4.5-BDL-7835=</p>
      </td>
      <td><a name="wp9000024"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">UCCX 4.5 - Required for 5 Seat Bundle 7835
Deployment</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000025"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">UCCX-4.5-BDL-7845=</p>
      </td>
      <td><a name="wp9000026"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">UCCX 4.5 - Required for 5 Seat Bundle 7845
Deployment</p>
      </td>
    </tr>
  </tbody>
</table>
</div>
<a name="wp9000073"></a>
<p
 style="margin: 12pt 0pt 6pt 46pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: -46pt; text-transform: none;"
 class="pTableCaptionCMT"><b>Table 4.</b> Cisco Unified Contact Center
Express 5.0 Software Required when Moving to a Dedicated Server</p>
<a name="wp9000074"></a>
<table id="wp9000027table4000004" border="1" bordercolor="#adadad"
 cellpadding="6" cellspacing="0" width="80%">
  <tbody>
    <tr align="left" valign="top">
      <td><a name="wp9000027"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
 class="pChart_headCMT">Part Number</p>
      </td>
      <td><a name="wp9000028"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
 class="pChart_headCMT">Description</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000029"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">CCX-50-ENH-ADDON</p>
      </td>
      <td><a name="wp9000030"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">ADD ONs to an EXISTING 5.0 ENHANCED Deployment</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000031"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">CCX-50-BUNDLE-UPG</p>
      </td>
      <td><a name="wp9000032"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">CCX 5.0 UPG Bundle EN-PRE, Move to dedicated
server</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000033"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">CCX-5.0-BDL-7815=</p>
      </td>
      <td><a name="wp9000034"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">CCX 5.0 - Required for 5 Seat Bundle 7815
Deployment</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000035"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">CCX-5.0-BDL-7816=</p>
      </td>
      <td><a name="wp9000036"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">CCX 5.0 - Required for 5 Seat Bundle 7816
Deployment</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000037"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">CCX-5.0-BDL-7825=</p>
      </td>
      <td><a name="wp9000038"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">CCX 5.0 - Required for 5 Seat Bundle 7825
Deployment</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000039"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">CCX-5.0-BDL-7835=</p>
      </td>
      <td><a name="wp9000040"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">CCX 5.0 - Required for 5 Seat Bundle 7835
Deployment</p>
      </td>
    </tr>
    <tr align="left" valign="top">
      <td><a name="wp9000041"></a>
      <p
 style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_subheadCMT">CCX-5.0-BDL-7845=</p>
      </td>
      <td><a name="wp9000042"></a>
      <p
 style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
 class="pChart_bodyCMT">CCX 5.0 - Required for 5 Seat Bundle 7845
Deployment</p>
      </td>
    </tr>
  </tbody>
</table>
<br>
/Wes<br>
<br>
Jason Aarons (US) wrote:
<blockquote
 cite="mid:C1FE15183DA37645BC0633BC604E44F006CB6614@USNAEXCH.na.didata.local"
 type="cite">
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  <div class="Section1">
  <p class="MsoNormal">I have a customer that bought a pre-loaded
CallManager 5.1
7825 (MCS7825H3-K9-CMA2) and it came with UCCX-45-CM-BUNDLE (5 User
IPCC
Express Bundle).<o:p></o:p></p>
  <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
  <p class="MsoNormal">They bought a MCS-7825-H3-CCX1 for 5 User IPCC
Express
Bundle), where is the OS 2000.4.5a operating system to come from for
IPCC 4.5
Bundle?<o:p></o:p></p>
  <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
  <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
  <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
  <p class="MsoNormal"><b><span style="font-size: 14pt; color: teal;">Jason
Aarons</span></b><span
 style="font-size: 14pt; font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; color: navy;"><o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: gray;">Consultant</span><span
 style="font-size: 12pt; color: gray;"><o:p></o:p></span></p>
  <p class="MsoNormal"><span style="color: navy;"><img
 id="Picture_x005f_x0020_1" src="cid:part1.05040007.00000900@cisco.com"
 alt="cid:image001.gif@01C7407C.14EB3630" height="82" width="80"><o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: gray;">Dimension
Data North America<o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 10pt; font-family: &quot;Bauhaus 93&quot;; color: navy;">E-mail</span><b><span
 style="font-size: 10pt; color: navy;">&nbsp;</span></b><span
 style="font-size: 10pt; font-family: &quot;Arial Black&quot;,&quot;sans-serif&quot;; color: teal;">::</span><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: gray;"><a class="moz-txt-link-abbreviated" href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a><o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 10pt; font-family: &quot;Bauhaus 93&quot;; color: navy;">Mobile
  </span><span
 style="font-size: 10pt; font-family: &quot;Arial Black&quot;,&quot;sans-serif&quot;; color: teal;">::</span><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: rgb(255, 102, 0);">
  </span><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: gray;">904.338.3245
  </span><span
 style="font-size: 10pt; font-family: &quot;Bauhaus 93&quot;; color: navy;">e-fax</span><b><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: rgb(255, 102, 0);">
  </span></b><span
 style="font-size: 10pt; font-family: &quot;Arial Black&quot;,&quot;sans-serif&quot;; color: teal;">::
  </span><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: gray;">904.339.9696</span><span
 style="font-size: 10pt; font-family: &quot;Times New Roman&quot;,&quot;serif&quot;; color: navy;"><o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 12pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
  <o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 9pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: gray;"><a
 moz-do-not-send="true" href="http://www.us.didata.com"><span
 style="color: blue;">http://www.dimensiondata.com</span></a><o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 9pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: gray;">Plan.Build.Support
&amp; Manage</span><span
 style="font-size: 9pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: black;"><o:p></o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;;"><o:p>&nbsp;</o:p></span></p>
  <p class="MsoNormal"><span
 style="font-size: 10pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;;">For
urgent issues notify your Project Manager, for 24x7 support contact the
Dimension Data NOC at 800-974-6584.</span><span
 style="font-size: 12pt; font-family: &quot;Times New Roman&quot;,&quot;serif&quot;;"><o:p></o:p></span></p>
  <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
  </div>
  <hr size="1">
  <p><strong>Disclaimer:
This e-mail communication and any attachments may contain confidential
and privileged information and is for use by the designated
addressee(s) named above only. If you are not the intended addressee,
you are hereby notified that you have received this communication in
error and that any use or reproduction of this email or its contents is
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communication in error, please notify us immediately by replying to
this message and deleting it from your computer. Thank you.
  </strong></p>
  <pre wrap="">
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