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Hi Jason,<br>
<br>
Chased down the product manager for this one. The free bundle you get
is the IPCCX application. Questions about that bundle are covered here:<br>
<a class="moz-txt-link-freetext" href="http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_promotion0900aecd8029cff2.html">http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_promotion0900aecd8029cff2.html</a><br>
<br>
There is a specific part number to order to get the OS for the server. <br>
<br>
<div
style="margin: 0pt 0pt 0pt 18pt; font-style: normal; font-variant: normal; font-weight: bold; text-decoration: none; text-indent: -18pt; text-transform: none;"
class="pQuestionCMT"><font face="Arial"><b>Q.</b></font> Can customers
deploy the bundle on a dedicated server?</div>
<a name="wp9000065"></a>
<div
style="margin: 0pt 0pt 7pt 18pt; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; text-indent: -18pt; text-transform: none;"
class="pAnswerCMT"><font face="Arial"><b>A.</b></font> Yes.</div>
<a name="wp9000066"></a>
<p
style="font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 12pt; margin-right: 0pt; margin-top: 6pt; text-decoration: none; text-transform: none;"
class="pNoteCMT"><b>Note:</b>
When redeploying the bundle to a dedicated server, customers must
purchase one of the part numbers listed in Table 1, 2, or 3, whichever
is appropriate. Note that for Release 4.5 the bundle can be deployed
only on a dedicated server. Also note that the first two part numbers
in Table 3 are used for configurable orders. The last four part numbers
in Table 3 are for ordering through distributors.</p>
<a name="wp9000067"></a>
<p
style="margin: 12pt 0pt 6pt 46pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: -46pt; text-transform: none;"
class="pTableCaptionCMT"><b>Table 1.</b> Cisco Unified Contact Center
Express 3.5 Software Required when Moving to a Dedicated Server</p>
<a name="wp9000068"></a>
<div align="left">
<table id="wp9000001table4000001" border="1" bordercolor="#adadad"
cellpadding="6" cellspacing="0" width="80%">
<tbody>
<tr align="left" valign="top">
<td><a name="wp9000001"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
class="pChart_headCMT">Part Number</p>
</td>
<td><a name="wp9000002"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
class="pChart_headCMT">Description</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000003"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">IPCXIVR-3YES-SVR1=</p>
</td>
<td><a name="wp9000004"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">IPCX or IP IVR 3.5 or later 3.Y Expansion
Server (SW only)</p>
</td>
</tr>
</tbody>
</table>
</div>
<a name="wp9000069"></a>
<p
style="margin: 12pt 0pt 6pt 46pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: -46pt; text-transform: none;"
class="pTableCaptionCMT"><b>Table 2.</b> Cisco Unified Contact Center
Express 4.0 Software Required when Moving to a Dedicated Server</p>
<a name="wp9000070"></a>
<div align="left">
<table id="wp9000005table4000002" border="1" bordercolor="#adadad"
cellpadding="6" cellspacing="0" width="80%">
<tbody>
<tr align="left" valign="top">
<td><a name="wp9000005"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
class="pChart_headCMT">Part Number</p>
</td>
<td><a name="wp9000006"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
class="pChart_headCMT">Description</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000007"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">IPCXIVR-40ES-1A=</p>
</td>
<td><a name="wp9000008"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">IPCX or IVR 4.0 7815 Expansion Server SW w/OS</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000009"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">IPCXIVR-40ES-1B=</p>
</td>
<td><a name="wp9000010"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">IPCX or IVR 4.0 7825/7835 Expansion Server SW
w/OS</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000011"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">IPCXIVR-40ES-1C=</p>
</td>
<td><a name="wp9000012"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">IPCX or IVR 4.0 7845 Expansion Server SW w/OS</p>
</td>
</tr>
</tbody>
</table>
</div>
<a name="wp9000071"></a>
<p
style="margin: 12pt 0pt 6pt 46pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: -46pt; text-transform: none;"
class="pTableCaptionCMT"><b>Table 3.</b> Cisco Unified Contact Center
Express 4.5 Software Required when Moving to a Dedicated Server</p>
<a name="wp9000072"></a>
<div align="left">
<table id="wp9000013table4000003" border="1" bordercolor="#adadad"
cellpadding="6" cellspacing="0" width="80%">
<tbody>
<tr align="left" valign="top">
<td><a name="wp9000013"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
class="pChart_headCMT">Part Number</p>
</td>
<td><a name="wp9000014"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
class="pChart_headCMT">Description</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000015"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">UCCX-45-BUN-SADDON</p>
</td>
<td><a name="wp9000016"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">CCM BUNDLE STD ADD-ON optional deploy on
Dedicated Server</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000017"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">UCCX-45-BUN-UPGADD</p>
</td>
<td><a name="wp9000018"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">CCM BUNDLE UPGRADE/ADDON - opt deploy on
Dedicated Server</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000019"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">UCCX-4.5-BDL-7815=</p>
</td>
<td><a name="wp9000020"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">UCCX 4.5 - Required for 5 Seat Bundle 7815
Deployment</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000021"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">UCCX-4.5-BDL-7825=</p>
</td>
<td><a name="wp9000022"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">UCCX 4.5 - Required for 5 Seat Bundle 7825
Deployment</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000023"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">UCCX-4.5-BDL-7835=</p>
</td>
<td><a name="wp9000024"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">UCCX 4.5 - Required for 5 Seat Bundle 7835
Deployment</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000025"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">UCCX-4.5-BDL-7845=</p>
</td>
<td><a name="wp9000026"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">UCCX 4.5 - Required for 5 Seat Bundle 7845
Deployment</p>
</td>
</tr>
</tbody>
</table>
</div>
<a name="wp9000073"></a>
<p
style="margin: 12pt 0pt 6pt 46pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: -46pt; text-transform: none;"
class="pTableCaptionCMT"><b>Table 4.</b> Cisco Unified Contact Center
Express 5.0 Software Required when Moving to a Dedicated Server</p>
<a name="wp9000074"></a>
<table id="wp9000027table4000004" border="1" bordercolor="#adadad"
cellpadding="6" cellspacing="0" width="80%">
<tbody>
<tr align="left" valign="top">
<td><a name="wp9000027"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
class="pChart_headCMT">Part Number</p>
</td>
<td><a name="wp9000028"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; font-weight: bold; text-align: left; text-indent: 0pt; text-transform: none;"
class="pChart_headCMT">Description</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000029"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">CCX-50-ENH-ADDON</p>
</td>
<td><a name="wp9000030"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">ADD ONs to an EXISTING 5.0 ENHANCED Deployment</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000031"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">CCX-50-BUNDLE-UPG</p>
</td>
<td><a name="wp9000032"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">CCX 5.0 UPG Bundle EN-PRE, Move to dedicated
server</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000033"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">CCX-5.0-BDL-7815=</p>
</td>
<td><a name="wp9000034"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">CCX 5.0 - Required for 5 Seat Bundle 7815
Deployment</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000035"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">CCX-5.0-BDL-7816=</p>
</td>
<td><a name="wp9000036"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">CCX 5.0 - Required for 5 Seat Bundle 7816
Deployment</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000037"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">CCX-5.0-BDL-7825=</p>
</td>
<td><a name="wp9000038"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">CCX 5.0 - Required for 5 Seat Bundle 7825
Deployment</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000039"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">CCX-5.0-BDL-7835=</p>
</td>
<td><a name="wp9000040"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">CCX 5.0 - Required for 5 Seat Bundle 7835
Deployment</p>
</td>
</tr>
<tr align="left" valign="top">
<td><a name="wp9000041"></a>
<p
style="margin: 3pt; font-style: normal; font-variant: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_subheadCMT">CCX-5.0-BDL-7845=</p>
</td>
<td><a name="wp9000042"></a>
<p
style="margin: 3pt 2pt; font-style: normal; font-variant: normal; font-weight: normal; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none;"
class="pChart_bodyCMT">CCX 5.0 - Required for 5 Seat Bundle 7845
Deployment</p>
</td>
</tr>
</tbody>
</table>
<br>
/Wes<br>
<br>
Jason Aarons (US) wrote:
<blockquote
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<div class="Section1">
<p class="MsoNormal">I have a customer that bought a pre-loaded
CallManager 5.1
7825 (MCS7825H3-K9-CMA2) and it came with UCCX-45-CM-BUNDLE (5 User
IPCC
Express Bundle).<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">They bought a MCS-7825-H3-CCX1 for 5 User IPCC
Express
Bundle), where is the OS 2000.4.5a operating system to come from for
IPCC 4.5
Bundle?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size: 14pt; color: teal;">Jason
Aarons</span></b><span
style="font-size: 14pt; font-family: "Times New Roman","serif"; color: navy;"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: gray;">Consultant</span><span
style="font-size: 12pt; color: gray;"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: navy;"><img
id="Picture_x005f_x0020_1" src="cid:part1.05040007.00000900@cisco.com"
alt="cid:image001.gif@01C7407C.14EB3630" height="82" width="80"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: gray;">Dimension
Data North America<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Bauhaus 93"; color: navy;">E-mail</span><b><span
style="font-size: 10pt; color: navy;"> </span></b><span
style="font-size: 10pt; font-family: "Arial Black","sans-serif"; color: teal;">::</span><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: gray;"><a class="moz-txt-link-abbreviated" href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Bauhaus 93"; color: navy;">Mobile
</span><span
style="font-size: 10pt; font-family: "Arial Black","sans-serif"; color: teal;">::</span><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(255, 102, 0);">
</span><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: gray;">904.338.3245
</span><span
style="font-size: 10pt; font-family: "Bauhaus 93"; color: navy;">e-fax</span><b><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(255, 102, 0);">
</span></b><span
style="font-size: 10pt; font-family: "Arial Black","sans-serif"; color: teal;">::
</span><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: gray;">904.339.9696</span><span
style="font-size: 10pt; font-family: "Times New Roman","serif"; color: navy;"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 12pt; font-family: "Arial","sans-serif";">
<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 9pt; font-family: "Arial","sans-serif"; color: gray;"><a
moz-do-not-send="true" href="http://www.us.didata.com"><span
style="color: blue;">http://www.dimensiondata.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 9pt; font-family: "Arial","sans-serif"; color: gray;">Plan.Build.Support
& Manage</span><span
style="font-size: 9pt; font-family: "Arial","sans-serif"; color: black;"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif";">For
urgent issues notify your Project Manager, for 24x7 support contact the
Dimension Data NOC at 800-974-6584.</span><span
style="font-size: 12pt; font-family: "Times New Roman","serif";"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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