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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>These are H3s, I had a similar issue with OS 2000.x.x when the
H2s first came out, the OS Cisco shipped didn’t recognize the hardware.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I think the 5.1.2-3000-2 was so new they didn’t have
enough time to make a DVD before they shipped the server!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Nick Kassel
[mailto:Nick.Kassel@Charles-Stanley.co.uk] <br>
<b>Sent:</b> Thursday, September 20, 2007 3:48 AM<br>
<b>To:</b> Ted Nugent; Jason Aarons (US)<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Pre-loaded 5.1.2-3000 critical error<o:p></o:p></span></p>
</div>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>We ordered preloaded MCS-7835-H2 servers preloaded with 5.1.1 and
each of the servers came with the media although we didn’t need to use it
and the scripts started up and we were still able to import the DMA file as we
were upgrading from 4.1(3)</span><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><span lang=EN-GB><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Ted Nugent<br>
<b>Sent:</b> 20 September 2007 03:58<br>
<b>To:</b> Jason Aarons (US)<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Pre-loaded 5.1.2-3000 critical error</span><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span lang=EN-GB> <o:p></o:p></span></p>
<div>
<p class=MsoNormal><span lang=EN-GB>Preloaded servers should come with the
media... at least all that I've done have it in one of the 20 boxes that they
put in there. 2 of the most recent servers came with the WRONG media but they
still came with something...?? <o:p></o:p></span></p>
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<br>
<o:p></o:p></span></p>
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<p class=MsoNormal><span class=gmailquote><span lang=EN-GB>On 9/18/07, <b>Jason
Aarons (US)</b> <<a href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a>>
wrote:</span></span><span lang=EN-GB> <o:p></o:p></span></p>
<div>
<div>
<p>The MCS-7825-H3 was pre-loaded with 5.1.2-3000, new install, no upgrade, at
boot it started the script, after 30 minutes it gave a "Critical Error
– serious internal error" and then dumped to a USB key fob.
Now it states "Restart install to recover from failure", but since
the pre-loaded servers don't come with media, what am I supposed to do? <span
lang=EN-GB><o:p></o:p></span></p>
<p> <span lang=EN-GB><o:p></o:p></span></p>
<p>How would a customer re-install a pre-loaded server when they don't come
with media?<span lang=EN-GB><o:p></o:p></span></p>
<p> <span lang=EN-GB><o:p></o:p></span></p>
<p>I opened a TAC case hours ago with no response, left the SE voicemail, etc.<span
lang=EN-GB><o:p></o:p></span></p>
<p> <span lang=EN-GB><o:p></o:p></span></p>
<p> <span lang=EN-GB><o:p></o:p></span></p>
<p> <span lang=EN-GB><o:p></o:p></span></p>
<p><b><span style='font-size:14.0pt;color:teal'>Jason Aarons</span></b><span
lang=EN-GB><o:p></o:p></span></p>
<p><span style='font-size:10.0pt;color:gray'>Consultant</span><span lang=EN-GB><o:p></o:p></span></p>
<p><span style='color:navy'><img border=0 width=80 height=82 id="_x0000_i1026"
src="cid:image001.gif@01C7FB6A.2BA70620"
alt="cid:image001.gif@01C7407C.14EB3630"></span><span lang=EN-GB><o:p></o:p></span></p>
<p><span style='font-size:10.0pt;color:gray'>Dimension Data North America</span><span
lang=EN-GB><o:p></o:p></span></p>
<p><span style='font-size:10.0pt;color:navy'>E-mail<b> </b></span><span
style='font-size:10.0pt;color:teal'>::</span><span style='font-size:10.0pt;
color:gray'><a href="mailto:jason.aarons@us.didata.com" target="_blank">
jason.aarons@us.didata.com</a></span><span lang=EN-GB><o:p></o:p></span></p>
<p><span style='font-size:10.0pt;color:navy'>Mobile </span><span
style='font-size:10.0pt;color:teal'>::</span><span style='font-size:10.0pt;
color:#FF6600'> </span><span style='font-size:10.0pt;color:gray'>904.338.3245 </span><span
style='font-size:10.0pt;color:navy'>e-fax</span><b><span style='font-size:10.0pt;
color:#FF6600'> </span></b><span style='font-size:10.0pt;color:teal'>:: </span><span
style='font-size:10.0pt;color:gray'>904.339.9696 </span><span lang=EN-GB><o:p></o:p></span></p>
<p>
<span lang=EN-GB><o:p></o:p></span></p>
<p><span style='font-size:9.0pt;color:gray'><a href="http://www.us.didata.com/"
target="_blank">http://www.dimensiondata.com</a></span> <span lang=EN-GB><o:p></o:p></span></p>
<p><span style='font-size:9.0pt;color:gray'>Plan.Build.Support & Manage</span><span
lang=EN-GB><o:p></o:p></span></p>
<p><span style='font-size:10.0pt'> </span><span lang=EN-GB><o:p></o:p></span></p>
<p><span style='font-size:10.0pt'>For urgent issues notify your Project
Manager, for 24x7 support contact the Dimension Data NOC at 800-974-6584.</span><span
lang=EN-GB><o:p></o:p></span></p>
<p> <span lang=EN-GB><o:p></o:p></span></p>
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