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In Callmanager turn on detailed CallManager traces<br>
check the h245 box in the upper left of CM trace configuration screen.<br>
<a class="moz-txt-link-freetext" href="http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml">http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml</a><br>
<br>
collect CM sdi traces (c:\program files\cisco\trace\ccm) and look for
problem call.<br>
TranslatorX is your friend for parsing the h323/q931 messages:<br>
<a class="moz-txt-link-freetext" href="http://www.employees.org/~pgiralt/TranslatorX/">http://www.employees.org/~pgiralt/TranslatorX/</a><br>
<br>
/Wes<br>
<br>
Dave Wolgast wrote:
<blockquote
cite="mid:e4491a9c0709200955m56ceae0br9aec489a96f7df10@mail.gmail.com"
type="cite">
<pre wrap="">No, and I'm not sure how I am going to find out. I think I can telnet
into the VSX and collect some kind of H323 traces...I just have to
figure out how, because there doen't seem to be a ton of documentation
on in-depth troubleshooting for the VSX
On 9/20/07, Wes Sisk <a class="moz-txt-link-rfc2396E" href="mailto:wsisk@cisco.com"><wsisk@cisco.com></a> wrote:
</pre>
<blockquote type="cite">
<pre wrap=""> Any insight on the h.323 signaling polycom sends when it goes onhook?
/Wes
Dave Wolgast wrote:
Hello,
I have a Polycom VSX8000 connecting with a skinny IP phone via
gatekeeper-controlled H.323 trunk (Gatekeeper is Polycom SE200 -- Not IOS).
Calls are connected successfully in both directions using our 4-digit dial
plan. However, when the Polycom H.323 VSX endpoint is the first to hang up
the call, the skinny phone gets reorder tone rather than disconnecting. The
display on the IP phone continues to say 'connected.'
At first glance, it seems as if there is never a disconnect message sent
from the H.323 side of the call. (We are also experiencing a similar issue
with an H.323 IVR that is defined as an H.323 gateway).
Can anyone make any suggestions as to what is going on here, and how I
should proceed?
Thanks!
--
Dave Wolgast
Inergex, Inc.
Buffalo, New York
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</pre>
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