<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type">
</head>
<body bgcolor="#ffffff" text="#000000">
Jason,<br>
<br>
We've tracked the order you provided and it left Cisco mfg with all
parts included, including install media. Let's work this through the
TAC case.<br>
<br>
/Wes<br>
<br>
Jason Aarons (US) wrote:
<blockquote
cite="mid:C1FE15183DA37645BC0633BC604E44F006CF4904@USNAEXCH.na.didata.local"
type="cite">
<meta http-equiv="Content-Type" content="text/html; ">
<meta name="Generator" content="Microsoft Word 12 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
..shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"Arial Black";
panose-1:2 11 10 4 2 1 2 2 2 4;}
@font-face
{font-family:"Bauhaus 93";
panose-1:4 3 9 5 2 11 2 2 12 2;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
..MsoChpDefault
{mso-style-type:export-only;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="2050" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div class="Section1">
<p class="MsoNormal">The MCS-7825-H3 was pre-loaded with 5.1.2-3000,
new install,
no upgrade, at boot it started the script, after 30 minutes it gave a
“Critical
Error – serious internal error” and then dumped to a USB key fob.
Now it states “Restart install to recover from failure”, but since
the pre-loaded servers don’t come with media, what am I supposed to do?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">How would a customer re-install a pre-loaded
server when
they don’t come with media?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I opened a TAC case hours ago with no response,
left the SE
voicemail, etc.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size: 14pt; color: teal;">Jason
Aarons</span></b><span
style="font-size: 14pt; font-family: "Times New Roman","serif"; color: navy;"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: gray;">Consultant</span><span
style="font-size: 12pt; color: gray;"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: navy;"><img
id="Picture_x005f_x0020_1" src="cid:part1.01000506.03030808@cisco.com"
alt="cid:image001.gif@01C7407C.14EB3630" height="82" width="80"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: gray;">Dimension
Data North America<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Bauhaus 93"; color: navy;">E-mail</span><b><span
style="font-size: 10pt; color: navy;"> </span></b><span
style="font-size: 10pt; font-family: "Arial Black","sans-serif"; color: teal;">::</span><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: gray;"><a class="moz-txt-link-abbreviated" href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Bauhaus 93"; color: navy;">Mobile
</span><span
style="font-size: 10pt; font-family: "Arial Black","sans-serif"; color: teal;">::</span><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(255, 102, 0);">
</span><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: gray;">904.338.3245
</span><span
style="font-size: 10pt; font-family: "Bauhaus 93"; color: navy;">e-fax</span><b><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(255, 102, 0);">
</span></b><span
style="font-size: 10pt; font-family: "Arial Black","sans-serif"; color: teal;">::
</span><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: gray;">904.339.9696</span><span
style="font-size: 10pt; font-family: "Times New Roman","serif"; color: navy;"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 12pt; font-family: "Arial","sans-serif";">
<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 9pt; font-family: "Arial","sans-serif"; color: gray;"><a
moz-do-not-send="true" href="http://www.us.didata.com"><span
style="color: blue;">http://www.dimensiondata.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 9pt; font-family: "Arial","sans-serif"; color: gray;">Plan.Build.Support
& Manage</span><span
style="font-size: 9pt; font-family: "Arial","sans-serif"; color: black;"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Arial","sans-serif";">For
urgent issues notify your Project Manager, for 24x7 support contact the
Dimension Data NOC at 800-974-6584.</span><span
style="font-size: 12pt; font-family: "Times New Roman","serif";"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<hr size="1">
<p><strong>Disclaimer:
This e-mail communication and any attachments may contain confidential
and privileged information and is for use by the designated
addressee(s) named above only. If you are not the intended addressee,
you are hereby notified that you have received this communication in
error and that any use or reproduction of this email or its contents is
strictly prohibited and may be unlawful. If you have received this
communication in error, please notify us immediately by replying to
this message and deleting it from your computer. Thank you.
</strong></p>
<pre wrap="">
<hr size="4" width="90%">
_______________________________________________
cisco-voip mailing list
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></pre>
</blockquote>
</body>
</html>