<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
..shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
        {font-family:"Arial Black";
        panose-1:2 11 10 4 2 1 2 2 2 4;}
@font-face
        {font-family:"Bauhaus 93";
        panose-1:4 3 9 5 2 11 2 2 12 2;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
p
        {mso-style-priority:99;
        mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:0in;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
        {mso-style-priority:99;
        mso-style-link:"Balloon Text Char";
        margin:0in;
        margin-bottom:.0001pt;
        font-size:8.0pt;
        font-family:"Tahoma","sans-serif";}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri","sans-serif";
        color:windowtext;}
span.BalloonTextChar
        {mso-style-name:"Balloon Text Char";
        mso-style-priority:99;
        mso-style-link:"Balloon Text";
        font-family:"Tahoma","sans-serif";}
..MsoChpDefault
        {mso-style-type:export-only;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="2050" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal>Trying to BAT 400+ users/phones in 5.1.2, none import, the
validation test passes;<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>SampleTest.csv<o:p></o:p></p>
<p class=MsoNormal>First Name,Last Name,User ID,Password,Department,PIN,MAC
Address,DESCRIPTION,Location,Directory Number,Display,Line Text Label<o:p></o:p></p>
<p class=MsoNormal>ANANDA,Kumarh,AKumarh,Password123,,33323,001B53B8883D,ANANDA
Kumarh,,5193,ANANDA Kumarh,ANANDA Kumarh – 5193<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p>All 400 users get this error;<o:p></o:p></p>
<p>Insert Phones/users<o:p></o:p></p>
<p>Begin Time : 09/22/2007 11:44:19<o:p></o:p></p>
<p>Query : <o:p></o:p></p>
<p>Insert Phones/Users in PDX Phones-Users 092207-FirstBatch.csv<o:p></o:p></p>
<p>Failure Details : <o:p></o:p></p>
<p>Device Name/User ID Error Code Error Description<o:p></o:p></p>
<p>-----------------------------------------------------------------------------------------<o:p></o:p></p>
<p>001B53B8883D lang.ArrayIndexOutOfBoundsException: -1<o:p></o:p></p>
<p>001B53B8883D lang.ArrayIndexOutOfBoundsException: -1<o:p></o:p></p>
<p>001B53B8883D lang.ArrayIndexOutOfBoundsException: -1<o:p></o:p></p>
<p>AKumarh Could not insert new row - duplicate value in a UNIQUE INDEX column.<o:p></o:p></p>
<p><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b><span style='font-size:14.0pt;color:teal'>Jason Aarons</span></b><span
style='font-size:14.0pt;font-family:"Times New Roman","serif";color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Consultant</span><span style='font-size:12.0pt;color:gray'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:navy'><img width=80 height=82
id="Picture_x005f_x0020_1" src="cid:image001.gif@01C7FD0D.C2AB31F0"
alt="cid:image001.gif@01C7407C.14EB3630"><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Dimension Data North America<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Bauhaus 93";
color:navy'>E-mail</span><b><span style='font-size:10.0pt;color:navy'> </span></b><span
style='font-size:10.0pt;font-family:"Arial Black","sans-serif";color:teal'>::</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>jason.aarons@us.didata.com<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Bauhaus 93";
color:navy'>Mobile </span><span style='font-size:10.0pt;font-family:"Arial Black","sans-serif";
color:teal'>::</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#FF6600'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>904.338.3245 </span><span style='font-size:10.0pt;font-family:"Bauhaus 93";
color:navy'>e-fax</span><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#FF6600'> </span></b><span style='font-size:10.0pt;font-family:"Arial Black","sans-serif";
color:teal'>:: </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>904.339.9696</span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";
color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'><a href="http://www.us.didata.com"><span style='color:blue'>http://www.dimensiondata.com</span></a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'>Plan.Build.Support & Manage</span><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>For
urgent issues notify your Project Manager, for 24x7 support contact the
Dimension Data NOC at 800-974-6584.</span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
</div>
</body>
</html>
<HTML><BODY><P><hr size=1></P>
<P><STRONG>
Disclaimer:
This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you.
</STRONG></P></BODY></HTML>