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<DIV dir=ltr align=left><SPAN class=936104620-02102007><FONT face=Verdana
color=#0000ff size=2>Sorry Wes, this is what I get when searching for this bug
in the bugtoolkit.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=936104620-02102007><FONT face=Verdana
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=936104620-02102007>CSCsf08244 Bug Details
</DIV>
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<DIV><FONT color=#ff0000>Information contained within Bug ID CSCsf08244 is
currently under review for publishing on Bug Toolkit and will be available
soon. The publishing team has been automatically alerted to expedite the
review of this bug. Try back in an hour or two as we prioritize bugs based
on this notification. Further, you may add this bug to your watch group to
be notified when the bug is made available to you. </FONT><BR></DIV>
<DIV><SPAN class=936104620-02102007><FONT face=Verdana color=#0000ff
size=2>Thank you very much for your post.</FONT></SPAN></DIV>
<DIV><SPAN class=936104620-02102007><FONT face=Verdana color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=936104620-02102007><FONT face=Verdana color=#0000ff
size=2>Regards</FONT></SPAN></DIV>
<DIV><BR></DIV></TD></TR></TBODY></TABLE></SPAN></DIV><BR>
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<FONT face=Tahoma size=2><B>De:</B> Wes Sisk [mailto:wsisk@cisco.com]
<BR><B>Enviado el:</B> Martes, 02 de Octubre de 2007 05:31 p.m.<BR><B>Para:</B>
Jason Aarons (US)<BR><B>CC:</B> Sebastián Graña;
cisco-voip@puck.nether.net<BR><B>Asunto:</B> Re: [cisco-voip] RTMT on
CCM5.1<BR></FONT><BR></DIV>
<DIV></DIV>come 'on guys, bugtoolkit on
Cisco.com:<BR>CSCsf08244<BR><BR><B>Symptom:</B><BR> Email
alerts from RTMT may not be delivered to
recipients.<BR> <BR> <B>Conditions:</B><BR> RTMT
alerts currently do not supply a domain in the from field of the
SMTP<BR>header. <BR> Example packet capture of
problem:<BR> Simple Mail Transfer Protocol<BR>
Command: MAIL
FROM:<RTMT_Admin>\r\n<BR>
Command: MAIL<BR> Request
parameter: FROM:<RTMT_Admin><BR> <BR><BR>CM logs
show:<BR>alertmgr.SendMail - SendMail::send: got address
exception=<BR>javax.mail.internet.AddressException: Missing domain in string
``RTMT_Admin@''
<BR><BR> <B>Workaround:</B><BR> assign the fully qualified
domain name to the servers involved using the<BR>following
CLI:<BR> <BR> set network dns primary <your primary dns IP
address><BR> set network dns secondary <your secondary dns IP
address><BR> set network domain
<node.company.com><BR><BR>/Wes<BR><BR><BR>Jason Aarons (US) wrote:
<BLOCKQUOTE
cite=mid:C1FE15183DA37645BC0633BC604E44F006F54167@USNAEXCH.na.didata.local
type="cite"><PRE wrap="">If I choose no to DNS during installation, how do I go back and re-enable DNS after the face?
-----Original Message-----
From: <A class=moz-txt-link-abbreviated href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A> [<A class=moz-txt-link-freetext href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</A>] On Behalf Of Wes Sisk
Sent: Tuesday, October 02, 2007 2:17 PM
To: Sebastián Graña
Cc: <A class=moz-txt-link-abbreviated href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A>
Subject: Re: [cisco-voip] RTMT on CCM5.1
Hello Sebastian,
You are encountering the defect CSCsf08244. Please follow the
instructions in the workaround.
If you want a permanent fix without enabling DNS open a TAC case and
request the ES where that defect is resolved.
/Wes
Sebastián Graña wrote:
</PRE>
<BLOCKQUOTE type="cite"><PRE wrap="">Wes
DNS is not configured, I'm using SMTP's IP address.
I've done the capture and there is nothing on the wire coming from any of the call managers with dst port TCP/25.
About the logs, wich service log should I look for?
Thanks
Sebas
-----Mensaje original-----
De: Wes Sisk [<A class=moz-txt-link-freetext href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</A>]
Enviado el: Lunes, 01 de Octubre de 2007 07:34 p.m.
Para: Sebastián Graña
Asunto: Re: [cisco-voip] RTMT on CCM5.1
it still applies. I just update a release-note on the 2nd cdets. the 1st tells you most of what you need. do you have dns configured? have you checked the platform logs or performed a packet capture to see the smtp exchange?
Sebastián Graña wrote:
</PRE>
<BLOCKQUOTE type="cite"><PRE wrap="">Hi Wes
Thanks for yuor reply.
I'm using CCM 5.1.1.3000-5 so I believe first Bug does not apply, or
it does?
Not able to view information for CSCsh33877, can you tell me what is
it about?
Thanks
----------------------------------------------------------------------
--
*De:* Wes Sisk [<A class=moz-txt-link-freetext href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</A>] *Enviado el:* Lunes, 01 de
Octubre de 2007 06:19 p.m.
*Para:* Sebastián Graña
*CC:* <A class=moz-txt-link-abbreviated href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A>
*Asunto:* Re: [cisco-voip] RTMT on CCM5.1
Watch out for CSCsf08244 and CSCsh33877.
/Wes
Sebastián Graña wrote:
</PRE>
<BLOCKQUOTE type="cite"><PRE wrap="">Hi,
I'm trying to configure alert email sending with this tool but it
is not working.
This is what I've done so far:
In RTMT, Tools-Alert-Config Mail Server. There I put the IP
address of the SMTP server I want to use, and the port.
In Tools-Alert-Config Alert Action, in Default added email
recipients.
I have no activity in the SMTP server form any of the call managers.
Has anyone seen this problem?
Thank you
Best Regards
Sebastián Graña
MCSE - CCNA
Departamento Técnico
*Urudata Infraestructura*
Canelones 1611
Montevideo / Uruguay
Tel.: (+598 2) 419 6457
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