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CSCsf08244&nbsp; is visible in bugtoolkit complete with workaround.<br>
<br>
please open a case with CCO if you can view the details.<br>
<br>
<br>
Nick Kassel wrote:
<blockquote
 cite="mid:253FAE7A06B11B49A3A29770B2B8BAFC03B482D8@CSEXCH01.charles-stanley.co.uk"
 type="cite">
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  <p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
 style="font-size: 10pt; font-family: Arial; color: navy;">I never got
this working either, Wes could
you provide some more details on those bug id&#8217;s as they only available
to
Cisco employees on CCO.</span></font></p>
  <p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
 style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;</span></font></p>
  <p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
 style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;</span></font></p>
  <div>
  <div class="MsoNormal" style="text-align: center;" align="center"><font
 color="black" face="Times New Roman" size="3"><span
 style="font-size: 12pt; color: windowtext;" lang="EN-US">
  <hr tabindex="-1" align="center" size="2" width="100%"></span></font></div>
  <p class="MsoNormal"><b><font color="black" face="Tahoma" size="2"><span
 style="font-size: 10pt; font-family: Tahoma; color: windowtext; font-weight: bold;"
 lang="EN-US">From:</span></font></b><font color="black" face="Tahoma"
 size="2"><span
 style="font-size: 10pt; font-family: Tahoma; color: windowtext;"
 lang="EN-US"> <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a class="moz-txt-link-freetext" href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b><span
 style="font-weight: bold;">On
Behalf Of </span></b>Wes Sisk<br>
  <b><span style="font-weight: bold;">Sent:</span></b> 01 October 2007
22:19<br>
  <b><span style="font-weight: bold;">To:</span></b> Sebasti&aacute;n Gra&ntilde;a<br>
  <b><span style="font-weight: bold;">Cc:</span></b>
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
  <b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] RTMT on
CCM5.1</span></font></p>
  </div>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">&nbsp;</span></font></p>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">Watch out for CSCsf08244 and
CSCsh33877.<br>
  <br>
/Wes<br>
  <br>
Sebasti&aacute;n Gra&ntilde;a wrote: </span></font></p>
  <div>
  <p class="MsoNormal"><font color="navy" face="Verdana" size="2"><span
 style="font-size: 10pt; font-family: Verdana; color: navy;">Hi,</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">&nbsp;</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">&nbsp;&nbsp;&nbsp; </span></font><font
 color="navy" face="Verdana" size="2"><span
 style="font-size: 10pt; font-family: Verdana; color: navy;">I'm trying
to configure alert email sending with this tool but it
is not working.</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">&nbsp;&nbsp;&nbsp; </span></font><font
 color="navy" face="Verdana" size="2"><span
 style="font-size: 10pt; font-family: Verdana; color: navy;">This is
what I've done so far:</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">&nbsp;</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">&nbsp;&nbsp;&nbsp; </span></font><font
 color="navy" face="Verdana" size="2"><span
 style="font-size: 10pt; font-family: Verdana; color: navy;">In RTMT,
Tools-Alert-Config Mail Server. There I put the IP address
of the SMTP server I want to use, and the port.</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">&nbsp;&nbsp;&nbsp;</span></font><font
 color="navy" face="Verdana" size="2"><span
 style="font-size: 10pt; font-family: Verdana; color: navy;"> In
Tools-Alert-Config Alert Action, in
Default&nbsp;added&nbsp;email recipients.</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">&nbsp;</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">&nbsp;&nbsp;&nbsp;&nbsp;</span></font><font
 color="navy" face="Verdana" size="2"><span
 style="font-size: 10pt; font-family: Verdana; color: navy;">I have no
activity&nbsp;in the SMTP server form any of the call
managers.</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">&nbsp;</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">&nbsp;&nbsp;&nbsp;&nbsp;</span></font><font
 color="navy" face="Verdana" size="2"><span
 style="font-size: 10pt; font-family: Verdana; color: navy;">Has
anyone&nbsp;seen this problem?</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">&nbsp;</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="navy" face="Verdana" size="2"><span
 style="font-size: 10pt; font-family: Verdana; color: navy;">Thank you</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">&nbsp;</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="navy" face="Verdana" size="2"><span
 style="font-size: 10pt; font-family: Verdana; color: navy;">Best
Regards</span></font>&nbsp;</p>
  </div>
  <div>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">&nbsp;</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="gray" face="Tahoma" size="2"><span
 style="font-size: 10pt; font-family: Tahoma; color: gray;" lang="ES">Sebasti&aacute;n
Gra&ntilde;a</span></font></p>
  <p class="MsoNormal"><font color="gray" face="Tahoma" size="2"><span
 style="font-size: 10pt; font-family: Tahoma; color: gray;" lang="ES">MCSE
- CCNA </span></font></p>
  <p class="MsoNormal"><font color="gray" face="Tahoma" size="2"><span
 style="font-size: 10pt; font-family: Tahoma; color: gray;" lang="ES">Departamento
T&eacute;cnico</span></font></p>
  <p class="MsoNormal"><b><font color="navy" face="Tahoma" size="2"><span
 style="font-size: 10pt; font-family: Tahoma; color: navy; font-weight: bold;"
 lang="ES"><ST1:PERSONNAME
 style="background-position: left bottom; background-image: url(res://ietag.dll/#34/#1001); background-repeat: repeat-x;">Urudata</ST1:PERSONNAME>
Infraestructura</span></font></b><font color="navy" face="Verdana"
 size="2"><span
 style="font-size: 10pt; font-family: Verdana; color: navy;" lang="ES"><br>
  </span></font><font color="gray" face="Tahoma" size="2"><span
 style="font-size: 10pt; font-family: Tahoma; color: gray;" lang="ES">Canelones
1611</span></font><font color="navy" face="Verdana" size="2"><span
 style="font-size: 10pt; font-family: Verdana; color: navy;" lang="ES">
  <br>
  </span></font><font color="gray" face="Tahoma" size="2"><span
 style="font-size: 10pt; font-family: Tahoma; color: gray;" lang="ES">Montevideo
/ Uruguay</span></font><font color="navy" face="Verdana" size="2"><span
 style="font-size: 10pt; font-family: Verdana; color: navy;" lang="ES">
  <br>
  </span></font><font color="gray" face="Tahoma" size="2"><span
 style="font-size: 10pt; font-family: Tahoma; color: gray;" lang="ES">Tel.:
(+598 2) 419 6457</span></font></p>
  </div>
  <div>
  <p class="MsoNormal"><font color="black" face="Times New Roman"
 size="3"><span style="font-size: 12pt;">&nbsp;</span></font></p>
  </div>
  <pre wrap=""><font color="black" face="Courier New" size="2"><span
 style="font-size: 10pt;">&nbsp;</span></font></pre>
  <pre style="text-align: center;"><font color="black"
 face="Courier New" size="2"><span style="font-size: 10pt;">

<hr align="center" size="4" width="90%">

</span></font></pre>
  <pre><font color="black" face="Courier New" size="2"><span
 style="font-size: 10pt;">&nbsp;</span></font></pre>
  <pre><font color="black" face="Courier New" size="2"><span
 style="font-size: 10pt;">_______________________________________________</span></font></pre>
  <pre><font color="black" face="Courier New" size="2"><span
 style="font-size: 10pt;">cisco-voip mailing list</span></font></pre>
  <pre><font color="black" face="Courier New" size="2"><span
 style="font-size: 10pt;"><a moz-do-not-send="true"
 href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></span></font></pre>
  <pre><font color="black" face="Courier New" size="2"><span
 style="font-size: 10pt;"><a moz-do-not-send="true"
 href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span></font></pre>
  </div>
  <br>
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********************SAVE&nbsp;PAPER&nbsp;-&nbsp;THINK&nbsp;BEFORE&nbsp;YOU&nbsp;PRINT**************************************************<br>
        <br>
The&nbsp;information&nbsp;contained&nbsp;in&nbsp;this&nbsp;e-mail&nbsp;is&nbsp;strictly&nbsp;confidential,&nbsp;some&nbsp;or&nbsp;all&nbsp;of&nbsp;which&nbsp;may&nbsp;be&nbsp;legally&nbsp;privileged.&nbsp;<br>
Access&nbsp;to&nbsp;this&nbsp;e-mail&nbsp;by&nbsp;any&nbsp;person&nbsp;other&nbsp;than&nbsp;the&nbsp;recipient&nbsp;is&nbsp;prohibited.&nbsp;If&nbsp;you&nbsp;have&nbsp;received&nbsp;this&nbsp;message&nbsp;in<br>
error,&nbsp;any&nbsp;use,&nbsp;disclosure,&nbsp;copying,&nbsp;printing,&nbsp;distribution&nbsp;of,&nbsp;replying&nbsp;to&nbsp;or&nbsp;any&nbsp;action&nbsp;taken&nbsp;or&nbsp;omitted&nbsp;to&nbsp;be<br>
taken&nbsp;in&nbsp;reliance&nbsp;on&nbsp;this&nbsp;e-mail,&nbsp;is&nbsp;prohibited.&nbsp;Please&nbsp;advise&nbsp;the&nbsp;sender&nbsp;immediately&nbsp;should&nbsp;this&nbsp;e-mail&nbsp;have&nbsp;been&nbsp;<br>
incorrectly&nbsp;addressed&nbsp;or&nbsp;transmitted,&nbsp;and&nbsp;then&nbsp;delete&nbsp;the&nbsp;email&nbsp;and&nbsp;any&nbsp;attachment&nbsp;sent&nbsp;with&nbsp;it&nbsp;from&nbsp;your&nbsp;computer.<br>
        <br>
You&nbsp;are&nbsp;advised&nbsp;that&nbsp;urgent,&nbsp;time&nbsp;sensitive&nbsp;and&nbsp;confidential&nbsp;communications&nbsp;should&nbsp;not&nbsp;be&nbsp;sent&nbsp;by&nbsp;e-mail.&nbsp;You&nbsp;<br>
accept&nbsp;that&nbsp;any&nbsp;instructions&nbsp;are&nbsp;deemed&nbsp;to&nbsp;have&nbsp;been&nbsp;given&nbsp;at&nbsp;the&nbsp;time&nbsp;the&nbsp;recipient(s)&nbsp;accesses&nbsp;them&nbsp;and&nbsp;that&nbsp;<br>
delivery&nbsp;receipt&nbsp;does&nbsp;not&nbsp;constitute&nbsp;acknowledgement&nbsp;or&nbsp;receipt&nbsp;by&nbsp;the&nbsp;intended&nbsp;recipient(s).&nbsp;<br>
        <br>
You&nbsp;acknowledge&nbsp;that&nbsp;e-mails&nbsp;are&nbsp;not&nbsp;secure&nbsp;and&nbsp;you&nbsp;accept&nbsp;the&nbsp;risk&nbsp;of&nbsp;malfunction,&nbsp;viruses,&nbsp;unauthorised&nbsp;<br>
interference,&nbsp;mis-delivery&nbsp;or&nbsp;delay.&nbsp;Charles&nbsp;Stanley&nbsp;reserves&nbsp;the&nbsp;right&nbsp;to&nbsp;monitor&nbsp;and/or&nbsp;record&nbsp;emails&nbsp;sent&nbsp;and<br>
received&nbsp;via&nbsp;its&nbsp;network&nbsp;for&nbsp;any&nbsp;lawful&nbsp;business&nbsp;purpose&nbsp;in&nbsp;accordance&nbsp;with&nbsp;applicable&nbsp;law&nbsp;and&nbsp;regulations.<br>
*******************************************************************************************************<br>
        <br>
        <br>
Charles&nbsp;Stanley&nbsp;&amp;&nbsp;Co.&nbsp;Ltd<br>
Registered&nbsp;Office:&nbsp;25&nbsp;Luke&nbsp;Street&nbsp;London&nbsp;EC2A&nbsp;4AR<br>
        <br>
Tel:&nbsp;0207&nbsp;739&nbsp;8200&nbsp;Fax:&nbsp;0207&nbsp;739&nbsp;7798<br>
Registered&nbsp;in&nbsp;England&nbsp;No.&nbsp;1903304<br>
        <br>
Charles&nbsp;Stanley&nbsp;Sutherlands&nbsp;and&nbsp;Charles&nbsp;Stanley&nbsp;Securities&nbsp;are&nbsp;divisions&nbsp;of&nbsp;Charles&nbsp;Stanley&nbsp;&amp;&nbsp;Co.&nbsp;Ltd&nbsp;&nbsp;<br>
        <br>
Authorised&nbsp;and&nbsp;Regulated&nbsp;by&nbsp;the&nbsp;Financial&nbsp;Services&nbsp;Authority,&nbsp;Member&nbsp;of&nbsp;the&nbsp;London&nbsp;Stock&nbsp;Exchange,&nbsp;The&nbsp;<br>
International&nbsp;Capital&nbsp;Market&nbsp;Association&nbsp;and&nbsp;The&nbsp;London&nbsp;International&nbsp;Financial&nbsp;Futures&nbsp;&amp;&nbsp;Options&nbsp;Exchange.<br>
        <br>
This&nbsp;footnote&nbsp;also&nbsp;confirms&nbsp;that&nbsp;this&nbsp;email&nbsp;message&nbsp;has&nbsp;been&nbsp;swept&nbsp;by&nbsp;McAfee&nbsp;VirusScan&nbsp;and&nbsp;SurfControl&nbsp;Email&nbsp;<br>
Filter&nbsp;software.&nbsp;</td>
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</blockquote>
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