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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Yes I had the same problem with attendant
console and she had to dial the FAC from its telephone pad.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight:bold'>From:</span></font></b><font
size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:windowtext'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Wes Sisk<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, September 26,
2007 8:36 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Cucumber Green<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip]
Webdialer+Outlook+Forced Authorization Code</span></font><font color=black><span
style='color:windowtext'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt'>generally will not be
possible as FAC/CMC was not implemented for CTI in initial implementation.<br>
<br>
even after it was implemented it is a separate CTI message/call. Outlook
would have to make specific system calls to invoke fac/cmc feature<br>
<br>
You can see info on the FAC specific messages here:<br>
<a
href="http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_programming_usage_guide_chapter09186a00802e2aa0.html">http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_programming_usage_guide_chapter09186a00802e2aa0.html</a><o:p></o:p></span></font></p>
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<p class=pemberrmsgbody><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>CTIERR_FAC_CMC_REASON_CMC_NEEDED <o:p></o:p></span></font></p>
</td>
<td valign=top style='border:inset gray 1.0pt;padding:2.25pt 2.25pt 2.25pt 2.25pt'>
<p class=pb1body1><a name=wp1012948></a><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt'>Client Matter Code
(CMC) is required to offer the call <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><br>
/Wes<br>
<br>
<br>
Cucumber Green wrote: <o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>Currently have Webdialer + Outlook working, but when
users try to dial telephone numbers that require FAC they need to enter the FAC
code on the IP telephone pad, <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>How can I send the FAC from Outlook contact´s phone
number?<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
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<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>I have tried adding some commas after the telephone
number, then the FAC, but outlook (2003) says the phone number has invalid
digits... :(<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
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color=black face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=1 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>Yahoo! oneSearch: Finally, <a
href="http://us.rd.yahoo.com/evt=48252/*http:/mobile.yahoo.com/mobileweb/onesearch?refer=1ONXIC"
moz-do-not-send=true>mobile search that gives answers</a>, not web links. <o:p></o:p></span></font></p>
<pre><font size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre
style='text-align:center'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'>
<hr size=4 width="90%" align=center>
</span></font></pre><pre><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>_______________________________________________<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>cisco-voip mailing list<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></font></pre></div>
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