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ok. sorry guys, pls provide feedback in the form in bug toolkit.<br>
<br>
Nick Kassel wrote:
<blockquote
cite="mid:253FAE7A06B11B49A3A29770B2B8BAFC03B482DF@CSEXCH01.charles-stanley.co.uk"
type="cite">
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<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">That’s what
I get as well.</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<div>
<div class="MsoNormal" style="text-align: center;" align="center"><font
color="black" face="Times New Roman" size="3"><span
style="font-size: 12pt; color: windowtext;" lang="EN-US">
<hr tabindex="-1" align="center" size="2" width="100%"></span></font></div>
<p class="MsoNormal"><b><font color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; color: windowtext; font-weight: bold;"
lang="EN-US">From:</span></font></b><font color="black" face="Tahoma"
size="2"><span
style="font-size: 10pt; font-family: Tahoma; color: windowtext;"
lang="EN-US"> <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a class="moz-txt-link-freetext" href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b><span
style="font-weight: bold;">On
Behalf Of </span></b>Sebastián Graña<br>
<b><span style="font-weight: bold;">Sent:</span></b> 02 October 2007
21:47<br>
<b><span style="font-weight: bold;">To:</span></b> Wes Sisk; Jason
Aarons (US)<br>
<b><span style="font-weight: bold;">Cc:</span></b>
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] RTMT on
CCM5.1</span></font></p>
</div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"> </span></font></p>
<p class="MsoNormal"><font color="blue" face="Verdana" size="2"><span
style="font-size: 10pt; font-family: Verdana; color: blue;">Sorry Wes,
this is what I get when
searching for this bug in the bugtoolkit.</span></font></p>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"> </span></font></p>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;">CSCsf08244 Bug Details </span></font></p>
<table class="MsoNormalTable" style="width: 100%;" border="0"
cellpadding="0" width="100%">
<tbody>
<tr>
<td style="padding: 6pt;">
<div>
<p class="MsoNormal"><font color="red" face="Times New Roman"
size="2"><span style="font-size: 10.5pt; color: red;">Information
contained within Bug ID CSCsf08244 is currently under review for
publishing on Bug Toolkit and will be available soon. The publishing
team has been automatically alerted to expedite the review of this bug.
Try back in an hour or two as we prioritize bugs based on this
notification. Further, you may add this bug to your watch group to be
notified when the bug is made available to you. </span></font></p>
</div>
<div>
<p class="MsoNormal"><font color="blue" face="Verdana" size="2"><span
style="font-size: 10pt; font-family: Verdana; color: blue;">Thank you
very much for your post.</span></font></p>
</div>
<div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="2"><span style="font-size: 10.5pt;"> </span></font></p>
</div>
<div>
<p class="MsoNormal"><font color="blue" face="Verdana" size="2"><span
style="font-size: 10pt; font-family: Verdana; color: blue;">Regards</span></font></p>
</div>
<div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="2"><span style="font-size: 10.5pt;"> </span></font></p>
</div>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"> </span></font></p>
<div class="MsoNormal" style="text-align: center;" align="center"><font
color="black" face="Times New Roman" size="3"><span
style="font-size: 12pt;" lang="ES">
<hr tabindex="-1" align="center" size="2" width="100%"></span></font></div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><b><font
color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; font-weight: bold;"
lang="ES">De:</span></font></b><font face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma;" lang="ES"> Wes Sisk
[<a class="moz-txt-link-freetext" href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <br>
<b><span style="font-weight: bold;">Enviado el:</span></b> Martes, 02
de Octubre
de 2007 05:31 p.m.<br>
<b><span style="font-weight: bold;">Para:</span></b> Jason Aarons (US)<br>
<b><span style="font-weight: bold;">CC:</span></b> Sebastián Graña;
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Asunto:</span></b> Re:
[cisco-voip] RTMT on
CCM5.1</span></font></p>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;">come 'on guys, bugtoolkit on
Cisco.com:<br>
CSCsf08244<br>
<br>
<B>Symptom:</B><br>
Email alerts from RTMT may not be delivered to recipients.<br>
<br>
<B>Conditions:</B><br>
RTMT alerts currently do not supply a domain in the from field of the
SMTP<br>
header. <br>
Example packet capture of problem:<br>
Simple Mail Transfer Protocol<br>
Command: MAIL FROM:<RTMT_Admin>\r\n<br>
Command: MAIL<br>
Request parameter:
FROM:<RTMT_Admin><br>
<br>
<br>
CM logs show:<br>
alertmgr.SendMail - SendMail::send: got address exception=<br>
javax.mail.internet.AddressException: Missing domain in string
``RTMT_Admin@'' <br>
<br>
<B>Workaround:</B><br>
assign the fully qualified domain name to the servers involved using
the<br>
following CLI:<br>
<br>
set network dns primary <your primary dns IP address><br>
set network dns secondary <your secondary dns IP address><br>
set network domain <node.company.com><br>
<br>
/Wes<br>
<br>
<br>
Jason Aarons (US) wrote: </span></font></p>
<pre wrap=""><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">If I choose no to DNS during installation, how do I go back and re-enable DNS after the face?</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">-----Original Message-----</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">From: <a moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a
moz-do-not-send="true" href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Wes Sisk</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Sent: Tuesday, October 02, 2007 2:17 PM</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">To: Sebastián Graña</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Cc: <a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Subject: Re: [cisco-voip] RTMT on CCM5.1</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Hello Sebastian,</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">You are encountering the defect CSCsf08244. Please follow the </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">instructions in the workaround.</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">If you want a permanent fix without enabling DNS open a TAC case and </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">request the ES where that defect is resolved.</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">/Wes</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Sebastián Graña wrote:</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<blockquote style="margin-top: 5pt; margin-bottom: 5pt;" type="cite">
<pre wrap=""><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Wes</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">DNS is not configured, I'm using SMTP's IP address.</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">I've done the capture and there is nothing on the wire coming from any of the call managers with dst port TCP/25.</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">About the logs, wich service log should I look for? </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Thanks</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Sebas</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">-----Mensaje original-----</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">De: Wes Sisk [<a moz-do-not-send="true"
href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Enviado el: Lunes, 01 de Octubre de 2007 07:34 p.m.</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Para: Sebastián Graña</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Asunto: Re: [cisco-voip] RTMT on CCM5.1</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">it still applies. I just update a release-note on the 2nd cdets. the 1st tells you most of what you need. do you have dns configured? have you checked the platform logs or performed a packet capture to see the smtp exchange?</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Sebastián Graña wrote:</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<blockquote style="margin-top: 5pt; margin-bottom: 5pt;" type="cite">
<pre wrap=""><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Hi Wes</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Thanks for yuor reply.</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">I'm using CCM 5.1.1.3000-5 so I believe first Bug does not apply, or </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">it does?</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Not able to view information for CSCsh33877, can you tell me what is </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">it about?</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Thanks</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">----------------------------------------------------------------------</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">--</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">*De:* Wes Sisk [<a moz-do-not-send="true"
href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] *Enviado el:* Lunes, 01 de </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Octubre de 2007 06:19 p.m.</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">*Para:* Sebastián Graña</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">*CC:* <a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">*Asunto:* Re: [cisco-voip] RTMT on CCM5.1</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Watch out for CSCsf08244 and CSCsh33877.</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">/Wes</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Sebastián Graña wrote:</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<blockquote style="margin-top: 5pt; margin-bottom: 5pt;"
type="cite">
<pre wrap=""><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Hi,</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> I'm trying to configure alert email sending with this tool but it </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">is not working.</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> This is what I've done so far:</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> In RTMT, Tools-Alert-Config Mail Server. There I put the IP </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">address of the SMTP server I want to use, and the port.</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> In Tools-Alert-Config Alert Action, in Default added email </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">recipients.</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> I have no activity in the SMTP server form any of the call managers.</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> Has anyone seen this problem?</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Thank you</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Best Regards</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Sebastián Graña</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">MCSE - CCNA</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Departamento Técnico</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">*Urudata Infraestructura*</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Canelones 1611</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Montevideo / Uruguay</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">Tel.: (+598 2) 419 6457</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">---------------------------------------------------------------------</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">---</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">_______________________________________________</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">cisco-voip mailing list</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> </span></font></pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap=""><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">_______________________________________________</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">cisco-voip mailing list</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></span></font></pre>
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style="font-size: 10pt;"><a moz-do-not-send="true"
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style="font-size: 10pt;">Disclaimer:</span></font></pre>
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