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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I’ve been happy with Symon, not cheap but their Digital
Messaging is pretty slick, and the NetBrite can be read from afar, they also
have software that can run in the PC’s System Notification Area (where
you clock is) and pop-up on thresholds (similar to Outlook).<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="http://www.symon.com/">http://www.symon.com/</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The Real Time Reports font is too small for a 40” LCD TV
display, you can write your own reports/queries, search for wallboardUser on
CCO.<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Tarkington, Kathy L.<br>
<b>Sent:</b> Wednesday, October 10, 2007 6:09 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Contact Center Solution for Wallboard<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
am looking for a solution that will give my Help Desk a wallboard showing
agents logged in, agent status, calls in queue, etc. Recommendations?</span><o:p></o:p></p>
</div>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thanks!</span><o:p></o:p></p>
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color:navy'>Note:</span></strong><span style='color:navy'><o:p></o:p></span></p>
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