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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We use Prognosis (http://www.prognosis.com/).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>It is very configurable and you can really
drill down to what alerts you want to send and the thresholds for sending
alerts.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Not sure about setting it up to show you
when specific phones de-register but it has a facility to show large number of
phones going off line which you set as well as when the MGCP port stops
listening, ICCP port being down, etc.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>It has a “dashboard” of sorts which
allows you to manipulate and see whatever is present on the CM/cluster. This
can be accessed via a client or a web page. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We have it integrated into our monitoring
system (SMARTS) and Prognosis sends traps to it so the NMC can see alerts and
raise tickets on them without loading it up.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>One drawback… they have per phone
licensing and there isn’t an “unlimited” bundle which would
suit us fine but our AM has been quite sympathetic and is open to discussion on
bundle discounts with the more licenses we buy.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I was going to actually test Cisco
Operations Manager in the lab to see how it compares but seeing that I haven’t
heard rave reviews about it, this is going to be low down on my to do list.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Ps. If you are going to contact them,
ensure that you mention the CM version you are currently running as support for
4.x is more mature than 5.x which was integrated in release 9.0.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Cheers,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>H<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Hesham Moussa<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>IPT Specialist</span></font><font size=3
color=navy face="Times New Roman"><span style='font-size:12.0pt;font-family:
"Times New Roman";color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Team IPT - <st1:country-region w:st="on"><st1:place
w:st="on">UK</st1:place></st1:country-region></span></font><o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span lang=EN-US style='font-size:12.0pt;font-family:
"Times New Roman"'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Gibson, Brian (<st1:City
w:st="on"><st1:place w:st="on">Jersey City</st1:place></st1:City>)<br>
<b><span style='font-weight:bold'>Sent:</span></b> 11 October 2007 15:03<br>
<b><span style='font-weight:bold'>To:</span></b> cisco voip list<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] CM/IPT
monitoring tools</span></font><font size=3 face="Times New Roman"><span
lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Hi guys,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Can you tell me what monitoring tools you use to keep an eye on your
CM/IPT system? RTMT is fine for broad brush stuff but I am looking for
tools that are a bit more granular.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>I have tried the Cisco Operations Manager and find it to be somewhat
lacking. As with most CiscoWorks tools it doesn’t seem to
have much in the way of fine tuning capability. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>More specifically I am looking for tools that can give me specific
alerts on PRIs going down, MGCP gateways losing connection, specific phones
deregistering. But I don’t want tools that will give me 100 alerts
an hour.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>I have tried to get use my SNMP poller(SolarWinds) to check these
statuses but I haven’t had much luck in finding the right MIBs.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Any suggestions would be greatly appreciated.<o:p></o:p></span></font></p>
<p><font size=1 face=Arial><span lang=EN-US style='font-size:8.0pt;font-family:
Arial'>********************************************************************************</span></font><span
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