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<DIV dir=ltr align=left><SPAN class=172251122-16102007><FONT face=Verdana
color=#000080 size=2>Chris, thanks for this reply. I'm sorry it took
me so long to look into it, but this solution does not completely address
my problem. This allows me to dial a number with some kind of prefix and
be routed to a greeting. This is impossible when I am dialing a DID number
from outside my call manager.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=172251122-16102007><FONT face=Verdana
color=#000080 size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=172251122-16102007><FONT face=Verdana
color=#000080 size=2>I need a way to call a number in Unity. Once I am talking
to Unity, enter an extension (or mailbox) number and be transferred directly to
the greeting rather than ringing the phone. I have not found a way to do
that. This is a feature in Nortel Meridian Mail called "Express Messaging"
which is very useful in a lot of circumstances. We are movng from Nortel
to Unity and I have not come up with a replacement for this feature. The
natives are restless.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=172251122-16102007><FONT face=Verdana
color=#000080 size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=172251122-16102007><FONT face=Verdana
color=#000080 size=2>John N.</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Chris D'amore
[mailto:CDAmore@jackhenry.com] <BR><B>Sent:</B> Wednesday, October 03, 2007
12:59 PM<BR><B>To:</B> John Nunnally;
cisco-voip@puck.nether.net<BR><B>Subject:</B> RE: [cisco-voip] Call handler
question<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Follow this
link.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><A
href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml</A><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>John
Nunnally<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday,
October 03, 2007 12:22 PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [cisco-voip] Call handler
question</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Verdana color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy; FONT-FAMILY: Verdana">Is there a way in
Unity to allow a caller to enter an extension number and leave a message in a
mailbox without ringing the phone? Nortel calls this feature "express
messaging".</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Verdana color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy; FONT-FAMILY: Verdana">In other words, I
would like to use "Caller System Transfer" and go directly to the subscribers
greeting instead of transferring the call.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Verdana color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy; FONT-FAMILY: Verdana">Is there a way to do
that?</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Verdana color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy; FONT-FAMILY: Verdana">JWN</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV></DIV><PRE>NOTICE: This electronic mail message and any files transmitted with it are intended
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