<div>you can also setup the *extension feature to send calls directly to vm from a phone but not from the call handler.</div>
<div> </div>
<div>Scott<br><br> </div>
<div><span class="gmail_quote">On 10/16/07, <b class="gmail_sendername">Pat Hayes</b> <<a href="mailto:pat-cv@wcyv.com">pat-cv@wcyv.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Are you using the transfer to subscriber functionality elsewhere? If<br>not, the easiest thing to do is to set all of the subscriber's transfer
<br>options to 'send to greeting'. Then you could just use any call handler<br>with the option to enable callers to enter an extension.<br><br>Another option, with similar behavior, that does take a little extra<br>
user training is #2. From any call handler that is enabled to allow you<br>to enter a subscriber's extension, you can add #2 to the end of the dial<br>string to bypass the user's transfer options and go straight to their
<br>greeting. So, to get to 1000's mailbox, you dial 1000#2.<br><br>Other that that, Unity really doesn't have a direct equivalent of<br>Express Messaging.<br><br>-------- Original Message --------<br>From: John Nunnally <
<a href="mailto:Nunnally@harding.edu">Nunnally@harding.edu</a>><br>To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>Subject: [cisco-voip] Call handler question - Replacing Nortel express
<br>messaging?<br>Date: 10/16/2007 6:17 PM<br><br>> Chris, thanks for this reply. I'm sorry it took me so long to look into it,<br>> but this solution does not completely address my problem. This allows me to<br>
> dial a number with some kind of prefix and be routed to a greeting. This is<br>> impossible when I am dialing a DID number from outside my call manager.<br>><br>> I need a way to call a number in Unity. Once I am talking to Unity, enter an
<br>> extension (or mailbox) number and be transferred directly to the greeting<br>> rather than ringing the phone. I have not found a way to do that. This is<br>> a feature in Nortel Meridian Mail called "Express Messaging" which is very
<br>> useful in a lot of circumstances. We are movng from Nortel to Unity and I<br>> have not come up with a replacement for this feature. The natives are<br>> restless.<br>><br>> John N.<br>><br>> _____
<br>><br>> From: Chris D'amore [mailto:<a href="mailto:CDAmore@jackhenry.com">CDAmore@jackhenry.com</a>]<br>> Sent: Wednesday, October 03, 2007 12:59 PM<br>> To: John Nunnally; <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a><br>> Subject: RE: [cisco-voip] Call handler question<br>><br>><br>><br>> Follow this link.<br>><br>> <a href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186">
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186</a><br>> a00800dea82.shtml<br>><br>><br>><br>><br>><br>><br>><br>> From: <a href="mailto:cisco-voip-bounces@puck.nether.net">
cisco-voip-bounces@puck.nether.net</a><br>> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of John Nunnally<br>> Sent: Wednesday, October 03, 2007 12:22 PM
<br>> To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> Subject: [cisco-voip] Call handler question<br>><br>><br>><br>> Is there a way in Unity to allow a caller to enter an extension number and
<br>> leave a message in a mailbox without ringing the phone? Nortel calls this<br>> feature "express messaging".<br>><br>><br>><br>> In other words, I would like to use "Caller System Transfer" and go directly
<br>> to the subscribers greeting instead of transferring the call.<br>><br>><br>><br>> Is there a way to do that?<br>><br>><br>><br>> JWN<br>><br>><br>><br>> NOTICE: This electronic mail message and any files transmitted with it are
<br>> intended<br>><br>> exclusively for the individual or entity to which it is addressed. The<br>> message,<br>><br>> together with any attachment, may contain confidential and/or privileged<br>> information.
<br>><br>> Any unauthorized review, use, printing, saving, copying, disclosure or<br>> distribution<br>><br>> is strictly prohibited. If you have received this message in error, please<br>><br>> immediately advise the sender by reply email and delete all copies.
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