Hi folks,<br><br>Hitting one last snag (I hope the last one) in my upgrade plans for ccm 4.1 to 5.1. Our problem was the change to My Fast Dials outlined here:<br><a href="http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a008088d0dc.shtml">
http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a008088d0dc.shtml</a><br clear="all">Fast dials and address book now live in the Directories button. This in and of itself isn't a problem, but it prompts for userID and PIN before you can use it.
<br><br>Requiring our users to log into the phone in order to use the fast dial service isn't acceptable in our environment. If they had to do that, they would A) not use the feature any longer, and B) complain, a lot. Up until now we haven't provided them access to the CCMUser page, we've just provisioned the service for them so in most cases user's wont even know what their PIN is.
<br><br>Solution was a different service URL that another cisco customer told us about that functions very similar to the old service, allowing you to add the userID and PIN as parameters and pass them along inside the URL. Unfortunately, the parameter name for user ID is different. When I go into the IP Phone services in CM5 and change the service URL, I also must rename that parameter, which clears out the user ID value in all the subscriptions.
<br><br>So now my task is to find a way to re-insert all those user ID values onto the correct phones. I have this information available in a CSV file, but I can't figure out how to make BAT read this in and update the existing settings. The only thing I can do is specify device names in a file and then fill in the update phone web page form.. however that only allows you to add new services rather than update existing ones. I would just re-add the service, but the web page form doesn't allow for arbitrary parameter values per phone, in other words I'd be specifying the same UserID and PIN to all the phones.
<br><br>Is there no way to update via a csv file or am I missing it somewhere? I'm not familiar at all with AXL but is that going to be my only option here?<br><br>Maybe I'm making this harder than it needs to be.
<br><br>Thanks!<br>Ed<br><br><br>-- <br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations