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<TITLE>7970s will not register</TITLE>
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<P><FONT SIZE=2 FACE="Arial">We have a couple 7970 phones that will not register with callmanager. A previous engineer told me that the there was a bug that caused the phone to not register if they were not connected to callmanager for an extended period. We have had the phones offline now for years and I just tried to plug them in and they will not register. I tried to reset the phone to factory based on the directions below:</FONT></P>
<P><FONT FACE="Times New Roman">Unplug the power cable from the phone and then plug it back in. The phone begins its power up cycle. </FONT>
<BR><FONT FACE="Times New Roman">While the phone powers up, and before the Speaker button flashes on and off, press<B> #</B>. Each line button flashes on and off in sequence. </FONT></P>
<P><FONT FACE="Times New Roman">Press 1</FONT><B><FONT FACE="Times New Roman">23456789*0#</FONT></B><FONT FACE="Times New Roman">. You can press a key twice in a row, but if you press the keys out of sequence, the factory reset does not take place. Now the lights should change color from amber to red.</FONT></P>
<P><FONT FACE="Times New Roman">Press</FONT><B> <FONT FACE="Times New Roman">1</FONT></B><FONT FACE="Times New Roman"> in order to maintain the current network configuration settings for the phone when the phone resets.</FONT>
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<P><FONT SIZE=2 FACE="Arial">Does anyone have any other suggestions to fix these?</FONT>
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<P><FONT SIZE=2 FACE="Arial">Pete</FONT>
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