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<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">Thanks everyone for the help.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">By the time this email went out, I have the script completed. We went from box to complete installation in 3 days without ever seeing
the product. <o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">We ended up using the “menu” option. If anyone would like a copy just let me know!<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">This site is great by the way.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;
font-family:Tahoma;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"> Dustin S Fowler [mailto:dustin.s.fowler@gmail.com]
<br>
<b><span style="font-weight:bold">Sent:</span></b> Tuesday, October 30, 2007 7:19 PM<br>
<b><span style="font-weight:bold">To:</span></b> Darren Ducote; <st1:PersonName w:st="on">
cisco-voip@puck.nether.net</st1:PersonName><br>
<b><span style="font-weight:bold">Subject:</span></b> RE: [cisco-voip] IPCC express 4.5 icd.aef script manipulation</span></font><o:p></o:p></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">I think this might be what you are looking for.<o:p></o:p></span></font></p>
<p class="MsoNormal"><span Calibri?,?sans-serif?;color:#1F497D?=""><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></span></p>
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<p class="MsoNormal"><b><span Tahoma?,?sans-serif??=""><font size="3" face="Times New Roman"><span style="font-size:12.0pt;font-weight:bold"></span>From:</span></font></b><span Tahoma?,?sans-serif??=""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b><span style="font-weight:bold">On Behalf Of </span></b>Darren Ducote<br>
<b><span style="font-weight:bold">Sent:</span></b> Tuesday, October 30, 2007 1:33 PM<br>
<b><span style="font-weight:bold">To:</span></b> '<st1:PersonName w:st="on">cisco-voip@puck.nether.net</st1:PersonName>'<br>
<b><span style="font-weight:bold">Subject:</span></b> [cisco-voip] IPCC express 4.5 icd.aef script manipulation<o:p></o:p></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><span Arial?,?sans-serif??=""><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Hello everyone,<o:p></o:p></span></font></p>
</span>
<p class="MsoNormal"><span Arial?,?sans-serif??=""><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><span Arial?,?sans-serif??=""><font size="3" face="Times New Roman"><span style="font-size:12.0pt">We have installed IPCCx 4.5 and use CCM5.<o:p></o:p></span></font></p>
</span>
<p class="MsoNormal"><span Arial?,?sans-serif??=""><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
</span>
<p class="MsoNormal"><span Arial?,?sans-serif??=""><font size="3" face="Times New Roman"><span style="font-size:12.0pt">We have a service desk and would like to use the icd.aef script with a few modifications. I would like the play a welcome message and then
dump everyone into a queue to wait for available agents. During this time, I would like to play a message that will allow the user to press “1” to leave a message.<o:p></o:p></span></font></p>
</span>
<p class="MsoNormal"><span Arial?,?sans-serif??=""><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
</span>
<p class="MsoNormal"><span Arial?,?sans-serif??=""><font size="3" face="Times New Roman"><span style="font-size:12.0pt">At this time it would be a call forward to our voicemail pilot number.<o:p></o:p></span></font></p>
</span>
<p class="MsoNormal"><span Arial?,?sans-serif??=""><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><span Arial?,?sans-serif??=""><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Anyone doing anything like this? I have made some modification with moderate success using the “get digits” string. Thanks!<o:p></o:p></span></font></p>
</span>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><o:p> </o:p></span></font></p>
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