<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:10pt"><P>Hello guys</P>
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<P>on ccm 4.1.3 I got the error below when I try to open RTMT</P>
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<P><STRONG><U><EM>access forbidden the RTMT application can not be used by this username and password (insuffcicient privileges)</EM></U></STRONG></P>
<P><STRONG><U><EM> </EM></U></STRONG></P>
<P>i am sure username and password are correct.</P>
<P>But what i did before is that i made a connection to CCM via Remote desktop and then i run RTMT . And i logged off from the CCM</P>
<P>when i re-logined to CCM , RTMT wasnt on the screen because i had forgetten last time and connected via mstsc not mstsc /console</P>
<P>And tried to run rtmt again but this time i get the error above.</P>
<P>I restarted the machine but it is still the same.</P>
<P>I also adde taskmanager screenshot/ there is CSRSS.exe cpqteam.exe and sql and explorer. on taskmanager processes.</P>
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<P>what do you suggest me?</P>
<P>thanks</P>
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