<div>Scott,</div>
<div>&nbsp;&nbsp;&nbsp;&nbsp; Make sure your greeting is recorded in the &quot;greetings&quot; section of the CH and not the opening page of the CH&nbsp;where you would record the recorded name.<br><br>&nbsp;</div>
<div><span class="gmail_quote">On 11/6/07, <b class="gmail_sendername">Johnson, Ken</b> &lt;<a href="mailto:kenjohnson@letu.edu">kenjohnson@letu.edu</a>&gt; wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">That&#39;s odd - you only get the word &quot;Sorry&quot; and then immediately the<br>greting? That almost sounds like your greeting is recorded in the Call
<br>handelr name readback since the only time I know that Unity says &quot;Sorry&quot;<br>and then fills in a wave file is when it says &quot;Sorry, [Owner&#39;s recorded<br>name] is not available or does not answer.&quot;&nbsp;&nbsp;No chance those greetings
<br>are in the wrong slot is there?<br><br>Ken Johnson<br>&nbsp;&nbsp;Mgr. Network Services,<br>&nbsp;&nbsp;Information Technology<br>&nbsp;&nbsp;LeTourneau University<br>_________________________________<br>CIPTUG<br><a href="http://www.ciptug.org">http://www.ciptug.org
</a><br><br>-----Original Message-----<br>From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net
</a>] On Behalf Of Scott Voll<br>Sent: Monday, November 05, 2007 3:42 PM<br>To: cisco voip list<br>Subject: [cisco-voip] Unity Call Handlers<br><br>OK--<br><br>I have setup a bunch of Call handlers:<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CH1<br>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; /&nbsp;&nbsp;&nbsp;&nbsp;\<br>&nbsp;&nbsp;&nbsp;&nbsp; CH2&nbsp;&nbsp;&nbsp;&nbsp;CH3<br>&nbsp;&nbsp;&nbsp;&nbsp; /&nbsp;&nbsp;&nbsp;&nbsp;\<br>&nbsp;&nbsp;CH4&nbsp;&nbsp; CH5<br><br>I have a RP to send calls straight to the CH1<br><br>I record a greeting on both CH1 and CH2 and I get &quot;Sorry&quot; plus my<br>greeting.&nbsp;&nbsp;how do I get rid of the &quot;Sorry&quot; ?&nbsp;&nbsp;what I&#39;m I doing wrong.
<br><br>I normally do this stuff with IPCCx but I&#39;m trying to get this one<br>over to CHs as I what my techs to manage it.<br><br>Thanks<br><br>Scott<br>_______________________________________________<br>cisco-voip mailing list
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<br></blockquote></div><br>