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<DIV id=idOWAReplyText43469 dir=ltr>
<DIV dir=ltr><FONT face=Arial color=#000000 size=2>For some reason im not able
to run reports for client matter code greater than a month. the data is
disappearing. </FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2>I found the below error in event viewer,
not sure if this has something to do with it.</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT size=1>
<P>Error: kErrorCDRFilesBackingUp - CDR flat files are backing up. More than 200
files exist in one of CDR, CMR or BAD directories.</P>
<P>App ID: Cisco Database Layer Monitor</P>
<P>Cluster ID: StandAloneCluster</P>
<P>Node ID: 10.90.10.5</P>
<P>Explanation: CDR flat files are not being removed. On the primary CDR server,
verify that the InsertCDR service is running and properly configured. On a
server not the primary, verify that the location for collecting CDR files is
accessible via the network.</P>
<P>Recommended Action: Set trace for InsertCDR service to detailed and look for
errors in the trace. Check enterprise CDR parameters for accuracy..
</P></FONT></DIV>
<DIV dir=ltr><FONT face=Arial color=#000000 size=2></FONT> </DIV></DIV>
<DIV id=idSignature12102>
<DIV><FONT face=Arial color=#000000 size=2>
<DIV class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">James Grace </SPAN></FONT></DIV>
<DIV class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </DIV>
<DIV class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Systems Engineer</SPAN></FONT></DIV>
<DIV class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Adcap Network Systems,
Inc.</SPAN></FONT></DIV>
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style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">6865 Shiloh Road East, Suite
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<DIV class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">office:
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style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">direct:
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style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><A
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<DIV class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><A title=http://www.adcapnet.com/
href="http://www.adcapnet.com/"
target=_blank>www.adcapnet.com</A></SPAN></FONT></DIV></FONT></DIV></DIV><pre>Disclaimer For ADCAP Network Systems
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