Matthew,<br><br>It sounds like what you want to do is like a consultative transfer? I would try using the consult transfer step in your script and see if that will accomplish what you are looking to do.<br><br>Ed<br><br><div>
<span class="gmail_quote">On 11/7/07, <b class="gmail_sendername">Matthew Saskin</b> <<a href="mailto:matt@saskin.net">matt@saskin.net</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
A quick question for everyone - is it possible to queue a call (or place<br>it on hold, etc.) while in the background ringing out to an extension or<br>hunt pilot, and then connect the incoming call with the outbound call to
<br>the extension/hunt pilot?<br><br>Thus far I've got the initial contact being placed on hold, am<br>originating a call to a hunt pilot, as soon as that outbound call is<br>picked up I'm terminating it, then redirecting the original contact
<br>towards the extension that picked up the "warning" call...ideally I'd<br>like to do away with that last step.<br><br>Suggestions?<br><br>-matt<br><br>_______________________________________________<br>cisco-voip mailing list
<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></blockquote></div>
<br><br clear="all"><br>-- <br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations