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<p class=MsoNormal><span style='color:#1F497D'>Depending on what stage of the
transfer you’re in you either need to scroll back to the call that is to be
transferred or if in consult transfer you need to scroll to the destination
party and finish the transfer…<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>-mark<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>--<br>
<br>
</span><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Mark Turpin<br>
</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Senior Consultant - Unified Communications<br>
Calence, LLC<br>
IP Phone: 314.656.2315<br>
Mobile: 314.660.5800<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><a href="http://www.calence.com">www.calence.com</a><br>
<i>2005 Cisco Global Channel Partner of the Year – US/Canada<br>
</i><br>
</span><span style='font-family:"Garamond","serif";color:black'>_________________________<br>
<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><br>
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<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Jason Aarons (US)<br>
<b>Sent:</b> Wednesday, November 07, 2007 2:11 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] CCM 5-1 Attendant Console<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoPlainText>The receptionist has a 7960 with six lines in a AC Pilot
Point (Circular hunt, Busy Trigger =1). Shewants to deal with Line 1 before
having to answering Line 2 as a receptionist. However, the softkeys
change to show Answer for Line2 and she is forced to Answer Line2 then go back
to completing the Transfer for Line1 using the phone. <o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Good news if she uses the Attendant Console she has no
problems, but she wants to use the phone instead of the AC software.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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