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<P ALIGN="left"><IMG HEIGHT="54" ALT="Litigation Management" HSPACE="0" SRC="http://www.medicineforthedefense.com/main/gifs/LMI-side-pms690wBlack.jpg" WIDTH="279" ALIGN="left" BORDER="0"></P>
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<FONT FACE="Verdana" COLOR="navy"><A HREF="http://www.medicineforthedefense.com/"><FONT FACE="Arial" COLOR="olive" SIZE="2">Serious Medicine for the Defense ®</FONT></A></FONT>
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<p class=MsoNormal>I hate to even be asking this question… We’ve
been preparing to put together a small call center, starting with maybe around
10-30 agents. We had been planning all along on going with UCCX, working on the
certification for it, already met with our Cisco rep to plan out the implementation,
etc. Now we’ve been ordered by management to look into “other
solutions”. Looking around, I’m not even seeing any other systems
that even mention any type of integration with Callmanager (we’re running
5.1). Do any of you know of any, or have you worked with any? Any horror
stories, or any solutions you’ve had good luck with?<o:p></o:p></p>
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<p class=MsoNormal>As always, thanks in advance!<o:p></o:p></p>
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<FONT COLOR="navy"><STRONG>John V. Weigand</STRONG><BR></FONT>
<FONT COLOR="black" SIZE="1">
<FONT COLOR="navy">Help Desk Support<BR></FONT><BR>Litigation Management, Inc.<BR>300 Allen-Bradley Drive
<br/>Suite 200<BR>Mayfield Heights, OH 44124<BR><BR></FONT>
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<FONT COLOR="black"><BR><BR><FONT SIZE="3"><BR></FONT>Tel:</FONT> </FONT><BR></FONT>
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<FONT COLOR="black">Fax: 440-484-2020<BR>Cell: <BR>email: <A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com"><A HREF="mailto:jvw@medicineforthedefense.com">jvw@medicineforthedefense.com</A></A></A></A></A></A></A></A></A></A></A></A></A></A></A></A></A></A></A></A></A></A></A></A></A></A></A> <BR></FONT>
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