<div><span class="gmail_quote">On 11/8/07, <b class="gmail_sendername">Scott Voll</b> <<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid"><br>I have setup UCCx script to press 2 for spanish and then it redirects<br>to an extension (1016)<br><br>
if no answer I get Sorry users name is not available rather then the<br>greeting. How do I get it to go to the greeting?</blockquote>
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<div>The first thing that comes to mind is that the extension being passed to Unity is that of the incoming RP rather than the 1016 extension. Is VM getting delivered to the right mailbox? If Unity 4.0(x), you can use a custom VM profile in CCM. I believe later versions of Unity have a "use redirected number" feature available.
</div><br>-- <br>Dave Wolgast<br>Livonia, NY </div>