No dear the the license is not included in CCX6.0 for email interation
management plus you have to also note that only Premium Version of IPCC
express can have Email Interaction Management functuality.<br><br><div>Regards,<br>
Zohaib Shabir<br>
Network Engineer(Voice)<br>
DWP Group, TECH Division Karachi.<br>
Ph:+92-302-8232689<br>
<span class="gmail_quote"><br>
On 11/9/07, <b class="gmail_sendername">Mudassar.Khalid/NE/Lahore</b> <<a href="mailto:Mudassar.khalid@waridtel.com">Mudassar.khalid@waridtel.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US">
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<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Dear All,</span></font></p>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> Does anybody knows about the licensing of CCX 6.0
Email Interaction Management. Is that license is included or excluded in normal
concurrent agent inbound license or they require exclusive order to obtain this
functionality?</span></font><br>
</p></div></div></blockquote><div> </div><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div link="blue" vlink="purple" lang="EN-US"><div>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Thanks in advance.</span></font></p>
<p><font color="navy" face="Bradley Hand ITC" size="1"><span style="font-size: 9pt; color: navy;">Regards,</span></font></p>
<p><font color="#002060" face="Palatino Linotype" size="1"><span style="font-size: 9pt; color: rgb(0, 32, 96);">Mudassar
Khalid</span></font></p>
<p><font color="#002060" face="Palatino Linotype" size="1"><span style="font-size: 9pt; color: rgb(0, 32, 96);">Network
Engineer</span></font><font color="#002060" face="Palatino Linotype" size="1"><span style="font-size: 8pt; color: rgb(0, 32, 96);">(IPCC/
IPT)</span></font></p>
<p><font color="#002060" face="Palatino Linotype" size="1"><span style="font-size: 8pt; color: rgb(0, 32, 96);">O&M
Lahore</span></font></p>
<p><font color="black" face="Palatino Linotype" size="1"><span style="font-size: 7.5pt; color: black;">Cell: </span></font><font color="#002060" face="Verdana" size="1"><span style="font-size: 7.5pt; font-family: Verdana; color: rgb(0, 32, 96); letter-spacing: -1pt;">
+92 (0) 322-448-1004</span></font><span><font color="black" face="Palatino Linotype" size="1"><span style="font-size: 7.5pt; color: black; letter-spacing: -1pt;"> |</span></font></span><font color="black" face="Palatino Linotype" size="1">
<span style="font-size: 7.5pt; color: black; letter-spacing: -1pt;"> </span></font><font color="black" face="Palatino Linotype" size="1"><span style="font-size: 7.5pt; color: black;">IPT Extension: </span></font><font color="#002060" face="Palatino Linotype" size="1">
<span style="font-size: 7.5pt; color: rgb(0, 32, 96);">46711</span></font><font color="#002060" face="Palatino Linotype" size="1"><span style="font-size: 8pt; color: rgb(0, 32, 96);"></span></font></p>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
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https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></blockquote></div><br><br clear="all"><br>-- <br>Regards,<br>Zohaib Shabir<br>Network Engineer(Voice)<br>DWP Group, TECH Division<br>Ph:+92-302-8232689