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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We ran into a very similar bug. Info below. TAC said it would be
fixed in CM 6.1 and a ES for 6.01. (don’t know exact ES)<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Don’t know about CM 5.1<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>This
is Eric with the Enterprise Voice TAC and I will be working this service
request with you. This issue is very similar and might be the same as a
couple of known bugs for Callmanager 5.x:<o:p></o:p></span></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>CSCsj33132
Insert UDP is Unsubscribing Service from UDP Template<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#0000C8'>CSCsj33055 bulk insert phone or UDP does not add phone
service if no svc parameters<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#0000C8'> <o:p></o:p></span></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>My
apologies for the delay. I reviewed your BAT.txt file and the template,
everything is correct and SHOULD be working, so I think this bug has been
carried over to your 6.0 version. I will be checking with the developers
on this, in the meantime please try the workaround:<o:p></o:p></span></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>For
Device Profiles:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>1.
Using a template<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-
Add a dummy parameter to the EM service. Save it and click on Update<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Subscriptions.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-
Subscribe EM service on the UDP template. Ignore if already done.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-
Upload the Insert file for specific details transaction.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-
Submit a job with the uploaded file and the UDP template on which EM is<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>subscribed.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>2.
Using a CSV file<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-
Add a dummy parameter to the EM service<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-
Specify this dummy parameter with blank values in the CSV. Sample file below<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-
Upload the Insert file for specific details transaction and submit a job<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Once
you have inserted DPs, you can go to IP phone service page, select the EM<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>service.
Delete the dummy parameter and click update subscriptions.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>sample:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>************<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>DEVICE
PROFILE NAME,DESCRIPTION,DIRECTORY NUMBER 1,SERVICE NAME 1,SUBSCRIBED<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>SERVICE
NAME 1,SUBSCRIBED SERVICE NAME ASCII 1,PARAMETER NAME 1,PARAMETER VALUE 1<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>DP-1,DP1,2001,Extension
Mobility,Extension Mobility,Extension Mobility,dummy,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>DP-2,DP2,2002,Extension
Mobility,Extension Mobility,Extension Mobility,dummy,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>************<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>For
phone devices:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>1.
create bat phone template and subscribed it to the EM service<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>2.
define an update phones job:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>enable
extension mobility<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>log
out profile: use current device settings<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>add
services from this teamplate: <select template defined above><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>run
immediately<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Make
sure to check the box to the left of the line item in the BAT job <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>definition.
That signifies to BAT that wish to synchronize all selected <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>phones
to the value specified.<o:p></o:p></span></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>This
will not prevent the service from being unsubscribed to the template, but
should add UDP's which do contain the EM service.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#0000C8'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>________________________________________<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>Brian Van Benschoten <o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>Practice Leader - Unified
Communications<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>Consulting Engineer - CCIE # 5421<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>Inacom Information Systems<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>3001 West Beltline Highway<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>Madison, WI 53713 USA<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>608-661-7780 (IP Phone)<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>608-661-7701 (FAX)<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>608-661-7777 (Customer Service)<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'>brian.vanbenschoten@inacom.com<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'><a href="http://www.inacom.com/"><span
style='color:black'>http://www.inacom.com</span></a><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Erik Erasmus (E)<br>
<b>Sent:</b> Monday, November 12, 2007 1:01 PM<br>
<b>To:</b> Louis Koekemoer (ZA); cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Issue inserting User device profiles in
CCM5.1with BAT<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div id=idOWAReplyText438>
<div>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>I need to do simmilar things with ver 6-0-1 soon. will let you
know how it behaves</span><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<p class=MsoNormal><span lang=EN-GB> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-GB> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-GB>erik erasmus<o:p></o:p></span></p>
<div class=MsoNormal align=center style='text-align:center'><span lang=EN-GB>
<hr size=2 width="100%" align=center>
</span></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span lang=EN-GB
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
lang=EN-GB style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net on behalf of Louis Koekemoer (ZA)<br>
<b>Sent:</b> Mon 2007-11-12 20:25<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Issue inserting User device profiles in CCM5.1
with BAT</span><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
came across an issue in CCM 5.1 when importing User device profiles. I created
a template and created a login/logout service and subscribed the service to the
UDP template. I create a file with BAT for the User Device Profiles. I
validated it, and imported the Device profiles and then the Users. When I go
back to the User Device Profiles it does not have the services subscribed. I
have done this more than once, and made absolutely sure the services is
subscribed to the Template, and that I select the template when importing User
Devices profiles. What I also found is that after each import, it removes the
services tat is subscribed to the template. </span><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB> <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Is
this a bug in CCM5.1?</span><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB> <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
also found that there is no way in CCM 5.1 to update services on User device
profiles with BAT.</span><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB> <o:p></o:p></span></p>
<div id=idSignature42691>
<p class=MsoNormal><strong><i><span lang=EN-ZA style='color:black'>Kind Regards</span></i></strong><span
lang=EN-GB><o:p></o:p></span></p>
<div>
<p class=MsoNormal><span lang=EN-GB> <o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><i><span lang=EN-ZA
style='color:black'>Louis Koekemoer</span></i></b><span lang=EN-ZA> </span><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<p class=MsoNormal><span lang=EN-GB> <o:p></o:p></span></p>
<p><span lang=EN-GB>This email and all contents are subject to the following
disclaimer:<o:p></o:p></span></p>
<p><span lang=EN-GB>"<a
href="http://www.dimensiondata.com/emaildisclaimer.htm">http://www.dimensiondata.com/emaildisclaimer.htm</a>"<o:p></o:p></span></p>
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