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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Can you provide a bit more about your environment?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>What version of CallManager and Unity (version and SP) are you
running? Also, do you have the latest version of the TSP installed on the
Unity server? <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Richard van Berkel<br>
<b>Sent:</b> Tuesday, November 13, 2007 3:59 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Unity problems<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hi,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Have
unity running, but stops working after a few minutes.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
have a voicemail pilotnumber 933 and have voicemail port 9001 - 9015.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>When
restarting the voicemail services all is working and then after a while the
voicemail number rings but nothing else.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
have attached the application log for you to review.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
have some .wav and Mui errors.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Have
you got any suggestion.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Richard van Berkel<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Senior Customer Service<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Profile: </span><strong><span style='font-size:8.0pt;color:gray;
font-weight:normal'>MCSE-2003, Microsoft Exchange 2003, Cisco Certified Voip
Specialist</span></strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=NL-BE style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>--------------------------------------------------------------------<o:p></o:p></span></p>
<p class=MsoNormal><span lang=NL style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Telindus B.V.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=NL style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Savannahweg 19 <o:p></o:p></span></p>
<p class=MsoNormal><span lang=NL style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>3542 AW Utrecht<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Netherlands<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>--------------------------------------------------------------------<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'><a href="mailto:mailto:%20Richard.vanBerkel@telindus.nl">mailto: Richard.vanBerkel@telindus.nl</a><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>tel: +31 302 477 515 <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>fax: +31 302 477 711 <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>mobile: +31 628 903 277<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span lang=EN-GB style='font-size:10.0pt;font-family:
"Arial","sans-serif";color:black'>Telindus. Change things your way.<o:p></o:p></span></b></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'><a href="http://www.telindus.com/"><span style='color:gray'>http://www.telindus.com/</span></a><o:p></o:p></span></p>
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<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'> </span><span lang=EN-GB style='font-size:10.0pt;font-family:
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lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'><o:p></o:p></span></p>
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