<div>You can unicast the traces and with calling MWI and called extension numbers with a time stamp ,ccm version and unity version to me, I will try goving over these for you and let you know if I find some thing abnormal for in them
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<div>Aman<br><br> </div>
<div><span class="gmail_quote">On 11/13/07, <b class="gmail_sendername">Erick Bergquist</b> <<a href="mailto:erickbee@gmail.com">erickbee@gmail.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Hello,<br><br>Does anyone know details of how Call Manager handles a request to turn<br>MWI Off from Unity?
<br><br>I have a situation where the client is using Time Of Day routing, and<br>we have 2 Voicemail ports reserved for MWI dial out. The Calling<br>Search Space just on these 2 voice mail ports does not include the<br>time of day partitions.
<br><br>However, we have MWI fail now and then. I was able to capture a<br>failure in the CCM Detailed traces today.<br><br>What I am seeing, is the call from the unity to the MWI OFF DN with<br>the correct Search Space (pss) in the trace. The traces show the
<br>phones extension calling the MWI Off DN, then after that entry I see a<br>blank calling party Number calling voicemail with the wrong search<br>space that includes the time of day partition. Then below that it<br>tries to set MWI for the DN in the time of day partition instead of
<br>the partiton the MWI CSS is set for on the voice mail port. I do not<br>understand how the other partition is coming into play when the<br>voicemail port CSS does not have it in it's search space.<br><br>So, I am thinking that a search space needs to be adjusted somewhere
<br>else but the phones need the search space that includes the time of<br>day partition.<br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net
</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></blockquote></div><br>