<div>Hey Ryan,</div>
<div> </div>
<div>Yup that was it. I created a regular user with a p/w that had no special characters and it worked.</div>
<div>I then tested it by changing the CCMAdministrator password also and it went thru. </div>
<div>Nice little hidden bug there with this MobMngr.</div>
<div> </div>
<div>Thanks again,</div>
<div> </div>
<div>Joel P<br> </div>
<div><span class="gmail_quote">On 11/19/07, <b class="gmail_sendername">Ryan Ratliff</b> <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">If you are using the CCMAdministrator account for AXL access make sure it doesn't have any special characters in the password. Last I recall AXL had issues authenticating users with special characters. You can create a new user to test this out. Make sure whatever user you have specified is a member of the "standard AXL API access" user group.
</font></span></div>
<p><font size="2">-Ryan </font></p>
<div> </div><br>
<div lang="en-us" dir="ltr" align="left">
<hr>
<font face="Tahoma" size="2"><b>From:</b> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">
cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Joel Perez<br><b>Sent:</b> Monday, November 19, 2007 11:12 AM<br><b>To:</b> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] Mobility Manager 2 question<br></font><br> </div>
<div><span class="e" id="q_11658b381bc5341d_1">
<div></div>
<div>Hey Guys,</div>
<div> </div>
<div>This is my first time setting up Mob Mananger on a CUCM 5.x system. I pretty much have everything set up correctly. </div>
<div>When i choose the Mob Manager service on the phone I get the following error: "Unable to find your directory number. Check your services configuration"</div>
<div>In some of my research to figure out this problem i ran across checking the "DirectorySevices.ini" file in the c:\dcdsrvr directory. Since this is the Linux OS i cant </div>
<div>look for that file. Also as of this moment we arent using LDAP for this install. We might go ahead and do it, but as of this moment we arent.</div>
<div>The Jtapi autoupdate is configured correctly and the two links on mob manager are in-service.</div>
<div> </div>
<div>Im also having problems adding users so im guessing that is why i get the above error message in services for the phone. When i try to add a user it fails the communication</div>
<div>with the CM. I made sure the userID matches on both side, however im a little bit confused when putting in the device name.</div>
<div> </div>
<div>Any help would be appreciated.</div>
<div> </div>
<div>Thanks,</div>
<div> </div>
<div>Joel P</div></span></div></div></blockquote></div><br>