The problem that Mudasser is having is a very strange one. E1 controller is up and sh command is giving E1 controller as up the q931 messages are being exchanged b/w PSTN switch and AS5350 and he has already configured E1 but the sh voice port status command is not showing him any ports. he has already changed the ios but to no avail.
<br><br><div class="gmail_quote">On Dec 3, 2007 11:45 PM, David Lin <<a href="mailto:david.lin@msn.com">david.lin@msn.com</a>> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
Jonathan,<br>
I believe show voice call summary is a command relates to voice call. see below expression in IOS reference.<br><b><font face="Univers-CondensedBold" size="6">
<p align="left">show voice call</p></font></b><font face="Times-Roman" size="2">
<p align="left">To display the call status for voice ports on the Cisco router, use the </p></font><b><font face="Times-Bold" size="2">show voice call </font></b><font face="Times-Roman" size="2">command in user
EXEC or privileged EXEC mode.<br></font>
<br>
If he wants to check the E1 interface is up or not, it has to be show controler e1 as I usually did it.<br><br>
<br>David<br><br><br>> Date: Mon, 3 Dec 2007 09:14:27 -0600<br>> From: <a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a><br>> To: <a href="mailto:david.lin@msn.com" target="_blank">david.lin@msn.com
</a><div class="Ih2E3d"><br>> Subject: Re: [cisco-voip] AS5350 isdn voice port are down.Why<br></div>> CC: <a href="mailto:zohaibshabir@gmail.com" target="_blank">zohaibshabir@gmail.com</a>; <a href="mailto:mudassar.khalid@waridtel.com" target="_blank">
mudassar.khalid@waridtel.com</a>; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><div><div></div><div class="Wj3C7c"><br>> <br>> If the PRI and the voice-port are configured, they will show up in a
<br>> show voice call summary (they just won't show calls).<br>> <br>> Now, if he had done a show voice call status, that would only show active calls.<br>> <br>> <br>> <br>> <br>> Jonathan<br>
> <br>> On Dec 2, 2007 4:35 PM, David Lin <<a href="mailto:david.lin@msn.com" target="_blank">david.lin@msn.com</a>> wrote:<br>> ><br>> > Mudassar,<br>> > You should try show controler e1 and show isdn status to check the status
<br>> > of your E1 PRI circuite. show voice port summary can only show the active<br>> > calls, that's why you got nothing by this command.<br>> ><br>> > David<br>> ><br>> ><br>> >
<br>> > > Date: Sun, 2 Dec 2007 08:48:23 -0600<br>> > > From: <a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a><br>> > > To: <a href="mailto:zohaibshabir@gmail.com" target="_blank">
zohaibshabir@gmail.com</a><br>> > > CC: <a href="mailto:Mudassar.khalid@waridtel.com" target="_blank">Mudassar.khalid@waridtel.com</a>; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net
</a><br>> ><br>> > > Subject: Re: [cisco-voip] AS5350 isdn voice port are down.Why<br>> > ><br>> ><br>> > > Even if the cable were unplugged, the ports would show up with a show<br>> > > voice port summary...
<br>> > ><br>> > > The fact that nothing is shut down indicates something<br>> > > software-related, the IOS isn't seeing the interfaces from a<br>> > > code-level...<br>> > >
<br>> > > I would upgrade the IOS and try again...<br>> > ><br>> > ><br>> > ><br>> > > Jonathan<br>> > ><br>> > > On Dec 2, 2007 12:01 AM, zohaib shabir <<a href="mailto:zohaibshabir@gmail.com" target="_blank">
zohaibshabir@gmail.com</a>> wrote:<br>> > > > No Mudasser,<br>> > > > You will always see the port status whether you place a call or not. If<br>> > > > these ports are down sh command will show you give you the down port
<br>> > status.<br>> > > > I don't know the exact cause but may be switch side is not configured<br>> > > > properly or AS5350 is not configured correctly, once these PRI's are<br>> > sync to
<br>> > > > your gateway, you will see the port status. If you tell me the exact<br>> > Call<br>> > > > flow then may be i will be able to help you.<br>> > > ><br>> > > > Regards,
<br>> > > > Zohaib Shabir<br>> > > > Network Engineer(Voice)<br>> > > > DWP Group, TECH Division Karachi<br>> > > > Ph:+92-302-8232689<br>> > > ><br>> > > >
<br>> > > ><br>> > > > On Dec 2, 2007 8:50 AM, Tom Storey < <a href="mailto:tom@snnap.net" target="_blank">tom@snnap.net</a>> wrote:<br>> > > > > Try placing a call and you should see something listed.
<br>> > > > ><br>> > > > > I just had a look at a voice gateway belonging to my employer (AS5400)<br>> > and<br>> > > > > it would seem that you wont see anything unless a channel is in use
<br>> > for a<br>> > > > > voice call.<br>> > > > ><br>> > > > ><br>> > > > ><br>> > > > ><br>> > > > > > Dear all,<br>> > > > > > Cisco Tac is not responding due to weekend and i have to complete
<br>> > > > > > this task upto monday.<br>> > > > > > I am using AS5350XM gateway with 4 PRIs terminated.attached is the<br>> > file<br>> > > > > > contain running-config of the router. Can anybody tell me what is
<br>> > the<br>> > > > > > problem in configuration so that when i give following show voice<br>> > port<br>> > > > > > summ comman . no output displayed . mean why voice ports are not
<br>> > going<br>> > > > to<br>> > > > > > up state.<br>> > > > > ><br>> > > > > ><br>> > > > > > G_RTR5350_01#show voice port summary
<br>> > > > > > IN OUT<br>> > > > > > PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC<br>> > > > > > ========= == ============ ===== ==== ======== ======== ==<br>> > > > > > CG_RTR5350_01#
<br>> > > > > ><br>> > > > > > I will be obliged to you.<br>> > > > > > Thanks in advance.<br>> > > > > ><br>> > > > > ><br>> > > > > > Kind Regards,
<br>> > > > > > Mudassar Khalid<br>> > > > > > Network Engineer (IPCC/ IPT)<br>> > > > > > O & M Team - Lahore<br>> > > > > > Cell: +92 (0) 322-448-1004 | IPT Extension: 46711
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</blockquote></div><br><br clear="all"><br>-- <br>Regards,<br>Zohaib Shabir<br>Network Engineer(Voice)<br>DWP Group, TECH Division Karachi<br>Ph:+92-302-8232689